Chelsea Harbour Hotel and Spa
5 star hotelHotelChelsea Harbour, London, SW10 0XG, United KingdomNestled in one of London’s most exclusive waterfront locations, The Chelsea Harbour Hotel & Spa offers a five-star urban retreat where elegance meets tranquillity. Overlooking the serene Chelsea Marina and the River Thames, this all-suite hotel is designed for guests seeking refined luxury in a peaceful setting, just moments from the vibrancy of central London.
For those looking to unwind, The Spa offers a sanctuary of rejuvenation, complete with a heated pool, sauna, steam room and an indulgent menu of holistic treatments. Dining at The Anchor, at the Chelsea Harbour is an experience in itself, offering a sophisticated yet welcoming atmosphere where Mediterranean-inspired seafood and grilled delicacies take centre stage.
Eco-friendly: This property has taken steps to provide more sustainable and environmentally friendly travel including the options to opt-out of daily room cleaning and to reuse towels. Chelsea Harbour Hotel & Spa holds the Green Tourism Gold certification.
Arriving in London
4.5 mi from London St Pancras Int’l
While you are in London
1.4 mi from Natural History Museum
Very Good
Good to know
- Spacious rooms
- Friendly service
Very good wellness hotel. Close to Harbour. Great location. Fantastic service.
Hotel facilities
- 24hr reception
- Air conditioning
- Bar
- Beauty salon
- Business services
- Car parking
- Cash machine
- Child and Baby services
- Concierge and porterage facilities
- Accessible facilities
- Gym
- Internet access
- Laundry facilities
- Lift/Elevator
- Restaurant(s)
- Room service
- Safe
- Spa facilities
- Sports and leisure activities
- Swimming pool(s)
- HousekeepingÂ
- Dry cleaning serviceÂ
- Express check-inÂ
Rooms
The Chelsea Harbour Hotel and Spa offers a range of luxurious suites, each designed for comfort and elegance. Options include the Chelsea Suite, Marina Suite, and River View Suite, all featuring king or queen-size beds, air conditioning, minibars, and private bathrooms with bathtubs. Each spacious suite boasts stylish décor, floor-to-ceiling windows, and breathtaking views of the city or the marina.
For a more spacious stay, guests can choose from penthouse suites which offer larger living areas, balconies with river and city views, and additional amenities such as spa tubs and saunas.
Location
The hotel is just a short walk from the stylish boutiques and cafés of King’s Road, one of London’s most fashionable shopping streets. It also offers easy access to Sloane Square, the vibrant arts scene of Battersea, and the green spaces of Imperial Park. For those attending events, Stamford Bridge Stadium (home to Chelsea FC) and the Design Centre Chelsea Harbour are within walking distance.
With Imperial Wharf Station just minutes away, guests have quick connections to key London destinations, including Victoria, Kensington, and the West End. The Thames Clipper riverboat service also offers a scenic way to travel to Westminster or Canary Wharf. Combining riverside serenity with excellent transport links, The Chelsea Harbour Hotel & Spa is the perfect base for exploring London in style.
Our hints & tips
-
Make sure you allow yourself time to relax at the The Spa. With six treatment rooms, an indoor pool, sauna and steam room, this is the perfect space for complete wellbeing.
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Head to the The Anchor, at the Chelsea Harbour for a working lunch with a stunning view or catch up with friends over early evening cocktails. If you're looking for a bite to eat, book yourself at table at one of the best riverside restaurants in London.
Arriving in London
4.5 mi from London St Pancras Int’l
While you are in London
1.4 mi from Natural History Museum
Very Good
Review breakdown
Good to know
- Spacious rooms
- Friendly service
Rated by
Family –
47%
Couple –
42%
Solo –
10%
Business –
1%
Rated 4.2/5 based on reviews from all travellers
Very good wellness hotel. Close to Harbour. Great location. Fantastic service.
Excellent Wellness Hotel
Excellent Boutique Hotel
Review Highlights
Great location
- Positive: 90% liked the proximity to sightseeing.
- Positive: Near to public transport, according to 90%.
- Positive: 100% enjoyed the restaurants & bars nearby.
- Positive: 100% enjoyed the restaurants & bars nearby.
- Neutral: Only 64% were satisfied with the proximity to shopping.
- Neutral: Average proximity to the city centre, said 50%.
- Neutral: Reasonably accessible by car, said 64%.
- Negative: Not enough parking facilities, according to 55%.
- Negative: For 88%, parking prices were too high.
Fantastic service
- Positive: 86% found the staff to be very friendly.
- Positive: 93% said the concierge service was amazing.
- Neutral: 67% said the reception staff was ok.
- Neutral: Only 69% thought the service was professional.
- Neutral: Only 63% found the restaurant service to be good.
- Neutral: Bar service was average, according to 57%.
- Neutral: Only 56% thought, the wellness staff was good.
- Negative: 63% didn't like the management.
- Negative: 52% complained about the room service.
- Negative: 67% said the booking process was inefficient.
- Negative: Bad housekeeping, according to 53%.
- Negative: Hotel security was horrible, thought 75%.
Breakfast is average
- Positive: 91% said the concierge service was amazing.
- Neutral: 68% said the reception staff was ok.
- Neutral: Only 68% thought the service was professional.
- Neutral: Only 59% found the restaurant service to be good.
- Neutral: Bar service was average, according to 50%.
- Negative: 54% said the breakfast was too expensive.
- Negative: 65% didn't like the management.
- Negative: 56% complained about the room service.
- Negative: 67% said the booking process was inefficient.
- Negative: Bad housekeeping, according to 53%.
- Negative: 62% said the wellness staff was not good.
- Negative: Hotel security was horrible, thought 75%.
- Negative: 56% indicated the recreation staff was not good.
- Negative: Air conditioning was criticized by 82%.
- Negative: 88% were disappointed with the minibar.
Room is all right
- Positive: 91% thought rooms were spacious.
- Positive: 94% thought the view was good.
- Neutral: Beds were acceptable for 65%.
- Neutral: 63% thought the bathroom was big enough.
- Neutral: Only 67% found the balcony ok.
- Negative: 92% thought they were poorly maintained.
- Negative: 69% complained about the bathroom.
- Negative: 55% said rooms were dirty.
- Negative: 84% found problems with the furniture.
- Negative: 82% had problems with the shower.
- Negative: For 92%, the rooms looked old.
- Negative: 88% thought the tv was sub-standard.
- Negative: Air conditioning was criticized by 90%.
- Negative: 96% said the bathroom was dirty.
- Negative: 91% were disappointed with the minibar.
- Negative: 60% were unsatisfied with the kitchenette.
Decent vibe
- Positive: 76% enjoyed the friendly atmosphere.
- Positive: 93% thought the view was good.
- Positive: 78% enjoyed the balcony.
- Positive: 73% liked the big bathroom.
- Neutral: Only 64% thought, the hotel was stylish.
- Neutral: 69% considered the lobby entrance to be so-so.
- Neutral: Only 60% thought, the hotel was luxurious.
- Negative: 90% criticized the unstylish hotel.
- Negative: 77% had problems with the shower.
- Negative: For 92%, the rooms looked old.
- Negative: 79% found problems with the furniture.
- Negative: 86% thought the tv was sub-standard.
- Negative: 95% said the bathroom was dirty.
- Negative: Air conditioning was criticized by 87%.
- Negative: 90% were disappointed with the minibar.
Ordinary pool
- Positive: 82% enjoyed the lobby entrance.
- Neutral: 68% thought the atmosphere was somewhat friendly.
- Neutral: Only 67% thought, the hotel was stylish.
- Neutral: Only 62% thought, the hotel was luxurious.
- Negative: Dirty pool, said 89%.
- Negative: Unclean dining area, according to 92%.
- Negative: 64% found the side dishes unedible.
- Negative: 57% said the vegetarian options were not great.
Amenities are not the best
- Neutral: 69% considered the lobby entrance to be so-so.
- Negative: 61% thought the building wasn't nice.
- Negative: 85% complained about the elevator.
- Negative: 53% didn't like the architecture.
- Negative: 86% thought the facilities needed updating.
- Negative: Unclean dining area, according to 90%.
- Negative: 64% found the side dishes unedible.
Wellness & sports facilities could be improved
- Positive: top-notch fitness area, thought 74%.
- Neutral: Only 56% thought, the wellness staff was good.
- Negative: 61% were unhappy with the sauna.
- Negative: 83% said that wellness & sports facilities were unclean.
- Negative: 76% thought the facilities needed updating.
- Negative: Dirty pool, said 88%.
Could use a good cleaning
- Negative: 55% said rooms were dirty.
- Negative: 63% thought it was rather dirty.
- Negative: 96% said the bathroom was dirty.
- Negative: Dirty pool, said 89%.
- Negative: 83% said that wellness & sports facilities were unclean.
- Negative: Dirty pool, said 86%.
Complaints about WiFi
- Neutral: For only 68%, the fitness area was satisfactory.
- Negative: 70% were unhappy with the sauna.
- Negative: 85% said that wellness & sports facilities were unclean.
- Negative: 62% said the wellness staff was not good.
- Negative: Unclean dining area, according to 92%.
- Negative: Dirty pool, said 88%.
Complaints about WiFi
