Mercure Lille Centre Grand Place
4 star hotelHotel2 Boulevard Carnot, Lille, 59000, FranceHoused in a stunning example of Haussmann-era architecture, the Mercure Lille Centre Grand Place is only three minutes from all the charm of Old Lille. Le Royale Bar is cosy and laid back - ideal for sharing cocktails and charcuterie platters before dinner, for which you'll have hundreds of options across Lille.
Eco-friendly: This hotel participates in Planet 21 and is acting in favour of Positive Hospitality.
Arriving in Lille
0.4 mi from Lille Europe
While you are in Lille
0.1 mi from Column of the Goddess
Very Good
Good to know
- Friendly service
- Professional service
Very good city hotel. Close to the city center and train stations.
Hotel facilities
- Air conditioning
- Bar
- Business services
- Internet access
- Safe
- Housekeeping
Rooms
Each room includes a flat-screen satellite TV, free wi-fi, tea and coffee making facilities and a hair dryer.
Location
The magnificent Opéra is only a minute from the hotel, Euralille shopping centre is just a six-minute walk away, and a 13-minute amble will take you to the Grand Palais. The hotel is just a 12-minute stroll from Lille Europe Station, so getting to and from your Eurostar train is a breeze. Nearby Rihour Métro station, plus local bus and tram stops, all give you easy access to the rest of the city.
Our hints & tips
Built in 1903, this hotel is packed with period features, including a grand sweeping staircase and large windows. The spacious breakfast area will ease you into a day exploring. Set behind the Opera building and moments from the Grand Place, this hotel is in a perfect location for exploring the chocolate box-sized city of Lille.
Arriving in Lille
0.4 mi from Lille Europe
While you are in Lille
0.1 mi from Column of the Goddess
Very Good
Review breakdown
Good to know
- Friendly service
- Professional service
Rated by
Couple –
50%
Business –
22%
Family –
20%
Solo –
8%
Rated 4.2/5 based on reviews from all travellers
Very good city hotel. Close to the city center and train stations.
Excellent City Hotel
Excellent Romantic Hotel
Review Highlights
Great location
- Positive: City centre within easy reach, said 100%.
- Positive: Great parking, according to 71%.
- Positive: 100% thought it was easy to get to the train station.
- Positive: 100% liked the proximity to sightseeing.
- Positive: 100% liked the proximity to shopping.
- Positive: 100% enjoyed the restaurants & bars nearby.
Fantastic service
- Positive: 97% found the staff to be very friendly.
- Positive: 85% said the reception staff was great.
- Positive: 93% thought the service was very professional.
- Positive: Housekeeping was great, according to 89%.
- Positive: 100% said the recreation staff was great.
- Neutral: Only 62% found the restaurant service to be good.
- Negative: 57% complained about the room service.
Tasty breakfast
- Positive: 88% said the reception staff was great.
- Positive: 94% thought the service was very professional.
- Positive: Housekeeping was great, according to 94%.
- Positive: 100% said the recreation staff was great.
- Positive: 100% said the recreation staff was great.
- Negative: 79% said the breakfast was too expensive.
- Negative: 57% complained about the room service.
- Negative: 80% complained about the restaurant service.
Good internet service
- Positive: 74% thought it was clean.
- Positive: 78% enjoyed the lobby entrance.
- Neutral: 53% thought the wifi quality was ok.
- Negative: 73% said the bathroom was dirty.
- Negative: 55% criticized the plain hotel.
Decent vibe
- Positive: 75% enjoyed the friendly atmosphere.
- Positive: 78% said it was a stylish hotel.
- Positive: 86% enjoyed the lobby entrance.
- Positive: 97% thought the view was good.
- Positive: 96% enjoyed the balcony.
- Neutral: Only 50% thought, the hotel was luxurious.
- Negative: 90% criticized the unstylish hotel.
- Negative: 73% had problems with the shower.
- Negative: Air conditioning was criticized by 81%.
- Negative: For 91%, the rooms looked old.
- Negative: 60% criticized the small bathroom.
- Negative: 78% said the bathroom was dirty.
- Negative: 77% were disappointed with the minibar.
- Negative: 86% thought the tv was sub-standard.
Quite clean
- Positive: 73% thought it was clean.
- Positive: 96% thought the view was good.
- Positive: 95% enjoyed the balcony.
- Positive: 89% enjoyed the balcony.
- Neutral: Only 53% said rooms were clean enough.
- Neutral: Only 56% said rooms were clean enough.
- Negative: 80% said the bathroom was dirty.
- Negative: 90% found problems with the furniture.
- Negative: 74% had problems with the shower.
- Negative: For 91%, the rooms looked old.
- Negative: Air conditioning was criticized by 86%.
- Negative: 55% criticized the small bathroom.
- Negative: 75% said the bathroom was dirty.
- Negative: 74% were disappointed with the minibar.
- Negative: 88% thought the tv was sub-standard.
Room is all right
- Positive: 97% thought the view was good.
- Positive: 96% enjoyed the balcony.
- Neutral: Only 53% said rooms were clean enough.
- Negative: 74% complained about the bathroom.
- Negative: 67% said rooms were small.
- Negative: 89% thought they were poorly maintained.
- Negative: 88% found problems with the furniture.
- Negative: 74% had problems with the shower.
- Negative: For 92%, the rooms looked old.
- Negative: Air conditioning was criticized by 82%.
- Negative: 60% criticized the small bathroom.
- Negative: 80% said the bathroom was dirty.
- Negative: 77% were disappointed with the minibar.
- Negative: 86% thought the tv was sub-standard.
- Negative: 73% thought the tv was sub-standard.
- Negative: 67% were unsatisfied with the kitchenette.
Amenities are not the best
- Positive: 76% thought the architecture was beautiful.
- Positive: 86% enjoyed the lobby entrance.
- Neutral: 51% thought the building was acceptable.
- Negative: 100% complained about the elevator.
- Negative: 86% thought the facilities needed updating.
- Negative: 70% found the grounds unpleasant.
More comfort would be nice
- Neutral: For only 55%, the noise level was all right.
- Negative: 67% said rooms were small.
- Negative: Air conditioning was criticized by 82%.
- Negative: 60% criticized the small bathroom.
- Negative: 100% said the vegetarian options were not great.
- Negative: 75% found the grounds unpleasant.
Food could be better
- Neutral: Only 58% were satisfied with the menu.
- Neutral: Desserts were ok, said 53%.
- Negative: For 64%, the dining experience was not enjoyable.
- Negative: 100% found the side dishes unedible.
- Negative: 100% said the vegetarian options were not great.
Bar could improve
- Neutral: Only 54% were satisfied with the menu.
- Negative: 75% did not enjoy the desserts.
- Negative: For 62%, the dining experience was not enjoyable.
- Negative: 92% found the side dishes unedible.
- Negative: 100% said the vegetarian options were not great.
Wellness & sports facilities could be improved
