Mercure Lille Centre Grand Place
4 star hotelHotel2 Boulevard Carnot, Lille, 59000, FranceHoused in a stunning example of Haussmann-era architecture, the Mercure Lille Centre Grand Place is only three minutes from all the charm of Old Lille. Le Royale Bar is cosy and laid back - ideal for sharing cocktails and charcuterie platters before dinner, for which you'll have hundreds of options across Lille.
Eco-friendly: This hotel participates in Planet 21 and is acting in favour of Positive Hospitality.
Arriving in Lille
0.4 mi from Lille Europe
While you are in Lille
0.1 mi from Grand Place
Very Good
Good to know
- Friendly service
- Great reception
Very good romantic hotel. Close to the city center and train stations.
Hotel facilities
- Air conditioning
- Bar
- Business services
- Internet access
- Safe
- Housekeeping
Rooms
Each room includes a flat-screen satellite TV, free wi-fi, tea and coffee making facilities and a hair dryer.
Location
The magnificent Opéra is only a minute from the hotel, Euralille shopping centre is just a six-minute walk away, and a 13-minute amble will take you to the Grand Palais. The hotel is just a 12-minute stroll from Lille Europe Station, so getting to and from your Eurostar train is a breeze. Nearby Rihour Métro station, plus local bus and tram stops, all give you easy access to the rest of the city.
Our hints & tips
Built in 1903, this hotel is packed with period features, including a grand sweeping staircase and large windows. The spacious breakfast area will ease you into a day exploring. Set behind the Opera building and moments from the Grand Place, this hotel is in a perfect location for exploring the chocolate box-sized city of Lille.
Arriving in Lille
0.4 mi from Lille Europe
While you are in Lille
0.1 mi from Grand Place
Very Good
Review breakdown
Good to know
- Friendly service
- Great reception
Rated by
Couple –
51%
Business –
22%
Family –
19%
Solo –
8%
Rated 4.2/5 based on reviews from all travellers
Very good romantic hotel. Close to the city center and train stations.
Excellent Romantic Hotel
Great City Hotel
Review Highlights
Great location
- Positive: City centre within easy reach, said 100%.
- Positive: 100% thought it was easy to get to the train station.
- Positive: Great parking, according to 71%.
- Positive: 100% liked the proximity to sightseeing.
- Positive: 100% liked the proximity to shopping.
- Positive: 100% enjoyed the restaurants & bars nearby.
Fantastic service
- Positive: 96% found the staff to be very friendly.
- Positive: 87% said the reception staff was great.
- Positive: 93% thought the service was very professional.
- Positive: Housekeeping was great, according to 94%.
- Positive: 100% said the recreation staff was great.
- Neutral: Only 50% found the restaurant service to be good.
- Negative: 57% complained about the room service.
Tasty breakfast
- Positive: 88% said the reception staff was great.
- Positive: 94% thought the service was very professional.
- Positive: Housekeeping was great, according to 94%.
- Positive: 100% said the recreation staff was great.
- Positive: 100% said the recreation staff was great.
- Negative: 78% said the breakfast was too expensive.
- Negative: 57% complained about the room service.
- Negative: 80% complained about the restaurant service.
Regular internet service
- Negative: 64% said the breakfast was too expensive.
Quite clean
- Neutral: Only 60% said rooms were clean enough.
- Negative: 75% said the bathroom was dirty.
- Negative: 79% said the bathroom was dirty.
Decent vibe
- Positive: 75% enjoyed the friendly atmosphere.
- Positive: 75% said it was a stylish hotel.
- Positive: 79% enjoyed the lobby entrance.
- Positive: 93% thought the view was good.
- Positive: 89% enjoyed the balcony.
- Positive: 89% enjoyed the balcony.
- Negative: 89% criticized the unstylish hotel.
- Negative: 52% criticized the plain hotel.
- Negative: For 91%, the rooms looked old.
- Negative: 58% had problems with the shower.
- Negative: 53% criticized the small bathroom.
- Negative: Air conditioning was criticized by 86%.
- Negative: 78% said the bathroom was dirty.
- Negative: 70% were disappointed with the minibar.
- Negative: 81% thought the tv was sub-standard.
Room is all right
- Positive: 94% thought the view was good.
- Positive: 89% enjoyed the balcony.
- Neutral: Only 60% said rooms were clean enough.
- Negative: 63% said rooms were small.
- Negative: 65% complained about the bathroom.
- Negative: 85% thought they were poorly maintained.
- Negative: 83% found problems with the furniture.
- Negative: For 91%, the rooms looked old.
- Negative: 60% had problems with the shower.
- Negative: Air conditioning was criticized by 87%.
- Negative: 51% criticized the small bathroom.
- Negative: 75% said the bathroom was dirty.
- Negative: 69% were disappointed with the minibar.
- Negative: 88% thought the tv was sub-standard.
- Negative: 73% thought the tv was sub-standard.
- Negative: 67% were unsatisfied with the kitchenette.
More comfort would be nice
- Neutral: For only 60%, the noise level was all right.
- Negative: 63% said rooms were small.
- Negative: Air conditioning was criticized by 87%.
- Negative: 51% criticized the small bathroom.
- Negative: 70% thought the facilities needed updating.
- Negative: 67% found the grounds unpleasant.
Amenities are not the best
- Positive: 77% thought the architecture was beautiful.
- Positive: 79% enjoyed the lobby entrance.
- Negative: 52% thought the building wasn't nice.
- Negative: 100% complained about the elevator.
- Negative: 81% thought the facilities needed updating.
- Negative: 67% found the grounds unpleasant.
Bar could improve
- Neutral: Only 54% were satisfied with the menu.
- Negative: 77% did not enjoy the desserts.
- Negative: For 60%, the dining experience was not enjoyable.
- Negative: 92% found the side dishes unedible.
- Negative: 100% said the vegetarian options were not great.
Food could be better
- Neutral: Only 54% were satisfied with the menu.
- Negative: 75% did not enjoy the desserts.
- Negative: For 62%, the dining experience was not enjoyable.
- Negative: 92% found the side dishes unedible.
- Negative: 100% said the vegetarian options were not great.
Wellness & sports facilities could be improved
