Mama Shelter Lille
3 star hotelHotel97 Place Saint-Hubert, Lille, 59800, FranceConveniently located next to Lille's main train station, Mama Shelter Lille offers travellers an ideal spot for exploring the city. The hotel has plenty of rooms and offers a cosy base, combining comfort with a trendy modern vibe.
Whether you want to eat, drink or dance the night away, the bar and restaurant are open throughout the evening. The bar also offers a panoramic rooftop view, so it’s the ideal spot to relax with family and friends. As always, Mama thought of everything!
Arriving in Lille
0.2 mi from Lille Europe
While you are in Lille
0.3 mi from Grand Place
User reviews, 4.5 out of 5, Excellent
View reviews4.5/5
Excellent
4310 verified reviews
Good to know
- Friendly atmosphere
- Friendly service
Excellent hotel. Close to the city center and train stations. Awesome vibe.
Hotel facilities
- Air conditioning
- Bar
- Business services
- Car parking
- Accessible facilities
- Internet access
- Laundry facilities
- Restaurant(s)
- Safe
- Electric vehicle charging station
Rooms
The rooms have all the essential amenities that you need to have an enjoyable stay, including free WiFi and flat-screen televisions.
Location
Mama Shelter Lille sits in the centre of Lille, a short walk from Lille Flandres Train and Metro Stations and only 600 metres from Grand Place and Lille's Opera House. In need of some retail therapy? The Euralille shopping centre is right next to the hotel while Notre-Dame de la Treille Cathedral is a short saunter away, for the culture vultures.
Our hints & tips
A breakfast buffet is available every morning, the restaurant serves homemade meals and guests can enjoy cocktails at the rooftop bar. This hip hotel has it all, whether you want to relax with a coffee or catch up with friends over a few evening drinks.
Arriving in Lille
0.2 mi from Lille Europe
While you are in Lille
0.3 mi from Grand Place
User reviews, 4.5 out of 5, Excellent
4.5/5
Excellent
4310 verified reviews
Review breakdown
Excellent
62%
Very good
27%
Good
6%
Fair
3%
Poor
3%
Good to know
- Friendly atmosphere
- Friendly service
Rated by
Couple –
41%
Business –
29%
Family –
23%
Solo –
7%
Rated 4.5/5 based on reviews from all travellers
Excellent hotel. Close to the city center and train stations. Awesome vibe.
Excellent Overall Ranking
Excellent Beds
Review Highlights
Sustainability5/5User reviews, 5 out of 5
Great efforts to be sustainable
- Positive: 96% said it was a stylish hotel.
- Positive: 91% thought, the hotel was modern.
- Negative: 89% said the breakfast was too expensive.
- Negative: For 100%, the lobby entrance was sub-standard.
- Negative: 55% criticized the plain hotel.
Vibe4.6/5User reviews, 4.6 out of 5
Awesome vibe
- Positive: 89% enjoyed the friendly atmosphere.
- Positive: 95% said it was a stylish hotel.
- Positive: 90% thought, the hotel was modern.
- Neutral: Bar service was average, according to 55%.
- Neutral: 60% thought the management was tolerable.
- Negative: For 100%, the lobby entrance was sub-standard.
- Negative: 57% criticized the plain hotel.
- Negative: 85% complained about the room service.
- Negative: Bad housekeeping, according to 55%.
- Negative: 67% said the booking process was inefficient.
- Negative: Hotel security was horrible, thought 60%.
Breakfast4.5/5User reviews, 4.5 out of 5
Tasty breakfast
- Positive: 96% said it was a stylish hotel.
- Positive: 88% thought, the hotel was modern.
- Neutral: Bar service was average, according to 55%.
- Negative: 75% said the breakfast was too expensive.
- Negative: For 100%, the lobby entrance was sub-standard.
- Negative: 57% criticized the plain hotel.
- Negative: Bad housekeeping, according to 62%.
- Negative: 83% complained about the room service.
- Negative: 67% said the booking process was inefficient.
- Negative: 70% said the booking process was inefficient.
Service4.5/5User reviews, 4.5 out of 5
Fantastic service
- Positive: 96% found the staff to be very friendly.
- Positive: 90% said the reception staff was great.
- Positive: 91% thought the service was very professional.
- Positive: 88% found the restaurant service to be one of the best.
- Positive: Management was excellent, said 75%.
- Neutral: Bar service was average, according to 60%.
- Neutral: Hotel security was average, thought 50%.
- Negative: 86% indicated the recreation staff was not good.
- Negative: 86% complained about the room service.
- Negative: 75% said the booking process was inefficient.
- Negative: 78% said the booking process was inefficient.
Location4.4/5User reviews, 4.4 out of 5
Great location
- Positive: 100% thought it was easy to get to the train station.
- Positive: City centre within easy reach, said 99%.
- Positive: 89% liked the proximity to shopping.
- Positive: Near to public transport, according to 100%.
- Positive: 88% liked the proximity to sightseeing.
- Positive: Easily accessible by car, said 71%.
- Positive: 100% enjoyed the restaurants & bars nearby.
- Negative: Not enough parking facilities, according to 54%.
- Negative: For 77%, parking prices were too high.
Bar4.1/5User reviews, 4.1 out of 5
Bar is awesome
- Positive: Delicious alcoholic drinks, according to 92%.
- Positive: 100% said the facilities were very new.
- Neutral: Bar service was average, according to 60%.
- Neutral: For 68%, terrace was good enough.
- Neutral: 69% found the grounds not bad.
- Neutral: 69% thought the vegetarian options were ok.
- Negative: For 100%, the lobby entrance was sub-standard.
- Negative: 71% complained about the fish/seafood dishes.
Amenities3.7/5User reviews, 3.7 out of 5
Great amenities
- Positive: 75% thought the building was wonderful.
- Positive: 94% thought the architecture was beautiful.
- Positive: 100% said the facilities were very new.
- Positive: 71% found the grounds to be nice.
- Neutral: For 66%, terrace was good enough.
- Negative: For 100%, the lobby entrance was sub-standard.
- Negative: 71% complained about the fish/seafood dishes.
- Negative: 86% were unsatisified with the snacks.
Food3.7/5User reviews, 3.7 out of 5
Delicious food
- Positive: 78% loved the menu selection.
- Positive: 81% loved the dining experience.
- Positive: 76% appreciated the modern rooms.
- Neutral: Desserts were ok, said 69%.
- Neutral: Only 50% liked the pork dishes.
- Neutral: 64% thought the vegetarian options were ok.
- Neutral: Only 56% found the balcony ok.
- Neutral: Only 56% found the balcony ok.
- Negative: 78% found the side dishes unedible.
- Negative: 71% complained about the fish/seafood dishes.
- Negative: The price was too high for 83%.
- Negative: 56% thought the tv was sub-standard.
- Negative: 64% criticized the small bathroom.
- Negative: 64% were disappointed with the minibar.
Room3.4/5User reviews, 3.4 out of 5
Room is all right
- Positive: 83% said the beds were comfortable.
- Positive: 76% thought rooms were spacious.
- Positive: 80% thought the view was good.
- Positive: 76% appreciated the modern rooms.
- Neutral: Only 59% said rooms were clean enough.
- Neutral: For only 52%, the tv was ok.
- Neutral: Only 56% found the balcony ok.
- Negative: 67% complained about the bathroom.
- Negative: 80% thought they were poorly maintained.
- Negative: 58% had problems with the shower.
- Negative: 81% said the bathroom was dirty.
- Negative: Air conditioning was criticized by 88%.
- Negative: 70% were disappointed with the minibar.
- Negative: 67% criticized the small bathroom.
- Negative: 65% were disappointed with the minibar.
Comfort3.3/5User reviews, 3.3 out of 5
Comfortable
- Positive: 83% said the beds were comfortable.
- Positive: 76% thought rooms were spacious.
- Negative: 57% thought it was too noisy.
- Negative: Air conditioning was criticized by 88%.
- Negative: 67% criticized the small bathroom.
WiFi3.2/5User reviews, 3.2 out of 5
Regular internet service
- Positive: 87% thought it was clean.
- Negative: 71% said the wifi quality was bad.
- Negative: 81% said the bathroom was dirty.
- Negative: Air conditioning was criticized by 86%.
- Negative: 67% criticized the small bathroom.
Cleanliness3.1/5User reviews, 3.1 out of 5
Quite clean
- Positive: 87% thought it was clean.
- Neutral: Only 59% said rooms were clean enough.
- Negative: 81% said the bathroom was dirty.
Wellness Area0.9/5User reviews, 0.9 out of 5
Wellness & sports facilities could be improved
- Negative: 89% said the breakfast was too expensive.
- Negative: The price was too high for 80%.
- Negative: 83% said beverages were too expensive.
Wellness Area0.9/5User reviews, 0.9 out of 5
Wellness & sports facilities could be improved
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