Pullman Cologne
4 star hotelHotelHelenenstrasse 14, Cologne, 50667, GermanyThis hotel is located directly in the historic centre of Cologne and boasts a magnificent view of the famous cathedral. Guests who want to wind down a little can enjoy a sauna, steam bath or kick back on the sun terrace. A range of spa and beauty treatments are available on request. Foodies will be spoilt for choice, as the hotel includes a restaurant, a cafe and a bar.
Eco-friendly: Hotel Pullman Cologne is a VDR-certified eco-friendly hotel.
Arriving in Cologne
0.6 mi from Cologne
While you are in Cologne
0.2 mi from NS-Dokumentationszentrum
Excellent
Good to know
- Good minibar
- Friendly service
Excellent luxury hotel. Good for sightseeing and close to the city center. Fantastic service.
Hotel facilities
- Air conditioning
- Bar
- Business services
- Car parking
- Cash machine
- Child and Baby services
- Concierge and porterage facilities
- Connecting rooms
- Accessible facilities
- Gym
- Internet access
- Lift/Elevator
- Restaurant(s)
- Safe
- Spa facilities
Rooms
The hotel features plenty of stylish and spacious rooms. Bright lighting and modern furnishings all make for a serene stay. All rooms have either a twin, double or a king-size bed, and come with tea and coffee making equipment, telephone, television, a radio and wi-fi. Each of the bathrooms features a shower and a hairdryer.
Location
The city centre, musical theatre, old town and main train station are just a short walk from the hotel. Further tourist attractions as well as the shopping and business districts are close by. The famed Rhein Energie Football Stadium is a 25-minute drive away.
Our hints & tips
The E.L.F. Brasserie offers hearty galettes (crusty cakes with a savoury filling) and steaks from the legendary "500 Degree Beef Grill", an international wine selection and Kölsch beer on tap. The LAB12 Bar serves innovative cocktails and is perfectly positioned on the top floor, where you can enjoy a sensational view over Cologne.
Arriving in Cologne
0.6 mi from Cologne
While you are in Cologne
0.2 mi from NS-Dokumentationszentrum
Excellent
Review breakdown
Good to know
- Good minibar
- Friendly service
Rated by
Couple –
45%
Business –
29%
Solo –
15%
Family –
11%
Rated 4.4/5 based on reviews from all travellers
Excellent luxury hotel. Good for sightseeing and close to the city center. Fantastic service.
Excellent Luxury Hotel
Excellent Business Hotel
Review Highlights
Great location
- Positive: 94% liked the proximity to sightseeing.
- Positive: City centre within easy reach, said 99%.
- Positive: 98% thought it was easy to get to the train station.
- Positive: 97% liked the proximity to shopping.
- Positive: 100% enjoyed the restaurants & bars nearby.
- Positive: Near to public transport, according to 90%.
- Positive: Easily accessible by car, said 100%.
- Negative: Not enough parking facilities, according to 57%.
- Negative: For 86%, parking prices were too high.
Tasty breakfast
- Positive: 70% said the reception staff was great.
- Positive: 83% were happy with the room service.
- Positive: Housekeeping was great, according to 77%.
- Positive: Lovely bar service, according to 82%.
- Positive: 100% said the recreation staff was great.
- Neutral: Only 58% found the restaurant service to be good.
- Neutral: Only 62% were satisfied with the booking process.
- Negative: 87% said the breakfast was too expensive.
- Negative: Hotel security was horrible, thought 60%.
- Negative: Hotel security was horrible, thought 71%.
Fantastic service
- Positive: 89% found the staff to be very friendly.
- Positive: 79% thought the service was very professional.
- Positive: 73% were happy with the room service.
- Positive: Lovely bar service, according to 76%.
- Positive: 100% said the recreation staff was great.
- Neutral: 64% said the reception staff was ok.
- Neutral: Housekeeping was ok, according to 58%.
- Neutral: Only 66% found the restaurant service to be good.
- Neutral: 67% thought the management was tolerable.
- Negative: 59% said the booking process was inefficient.
- Negative: Hotel security was horrible, thought 75%.
Very comfortable
- Positive: 83% said the beds were comfortable.
- Positive: 87% thought rooms were spacious.
- Positive: 89% loved the minibar.
- Positive: 99% thought the view was good.
- Positive: 90% enjoyed the balcony.
- Neutral: For only 66%, the noise level was all right.
- Neutral: 58% thought the bathroom was big enough.
- Negative: Air conditioning was criticized by 68%.
- Negative: For 68%, the rooms looked old.
- Negative: 59% had problems with the shower.
- Negative: 82% said the bathroom was dirty.
- Negative: 66% found problems with the furniture.
- Negative: 51% criticized the small bathroom.
- Negative: Air conditioning was criticized by 70%.
- Negative: 67% were unsatisfied with the kitchenette.
- Negative: 65% were unsatisfied with the kitchenette.
Great room
- Positive: 83% said the beds were comfortable.
- Positive: 87% thought rooms were spacious.
- Positive: 98% thought the view was good.
- Positive: 90% loved the minibar.
- Positive: 70% found the kitchenette to be good.
- Positive: 86% enjoyed the balcony.
- Neutral: Only 67% said rooms were clean enough.
- Neutral: 58% thought the bathroom was big enough.
- Negative: 68% complained about the bathroom.
- Negative: 84% thought they were poorly maintained.
- Negative: For 73%, the rooms looked old.
- Negative: 62% had problems with the shower.
- Negative: 84% said the bathroom was dirty.
- Negative: 70% found problems with the furniture.
- Negative: Air conditioning was criticized by 68%.
- Negative: 51% thought the tv was sub-standard.
Clean
- Positive: 89% said that wellness & sports facilities were clean.
- Neutral: Only 67% said rooms were clean enough.
- Negative: 84% said the bathroom was dirty.
- Negative: Unclean dining area, according to 90%.
- Negative: Unclean dining area, according to 90%.
Regular internet service
- Positive: 100% liked the handicap accessible facilities.
- Neutral: 68% considered the lobby entrance to be so-so.
- Neutral: 63% said the architecture was not spectacular.
- Neutral: Sufficient business facilities, according to 64%.
- Negative: 70% said the wifi quality was bad.
- Negative: 93% complained about the elevator.
- Negative: 72% thought the facilities needed updating.
- Negative: 85% found the grounds unpleasant.
Food is all right
- Positive: 100% liked the handicap accessible facilities.
- Neutral: Only 66% were satisfied with the menu.
- Neutral: Side dishes were satisfying, according to only 50%.
- Neutral: Desserts were ok, said 68%.
- Neutral: The price was ok for 57%.
- Negative: For 53%, the dining experience was not enjoyable.
- Negative: 64% were unsatisified with the snacks.
- Negative: 83% complained about the fish/seafood dishes.
Decent vibe
- Positive: 81% enjoyed the friendly atmosphere.
- Positive: 72% said it was a stylish hotel.
- Positive: 74% enjoyed the lobby entrance.
- Positive: 100% thought the hotel was luxurious.
- Negative: 73% criticized the unstylish hotel.
- Negative: 83% complained about the fish/seafood dishes.
- Negative: 88% complained about the fish/seafood dishes.
- Negative: 60% said the pork dishes didn't taste good.
- Negative: 70% said the vegetarian options were not great.
Pool should be renewed
- Positive: 80% enjoyed the friendly atmosphere.
- Positive: 72% said it was a stylish hotel.
- Positive: 100% thought the hotel was luxurious.
- Neutral: 68% considered the lobby entrance to be so-so.
- Negative: 74% criticized the unstylish hotel.
- Negative: 83% complained about the fish/seafood dishes.
- Negative: 83% complained about the fish/seafood dishes.
- Negative: 60% said the pork dishes didn't taste good.
Pool should be renewed
