Pullman Cologne
4 star hotelHotelHelenenstrasse 14, Cologne, 50667, GermanyThis hotel is located directly in the historic centre of Cologne and boasts a magnificent view of the famous cathedral. Guests who want to wind down a little can enjoy a sauna, steam bath or kick back on the sun terrace. A range of spa and beauty treatments are available on request. Foodies will be spoilt for choice, as the hotel includes a restaurant, a cafe and a bar.
Eco-friendly: Hotel Pullman Cologne is a VDR-certified eco-friendly hotel.
Arriving in Cologne
0.6 mi from Cologne
While you are in Cologne
0.2 mi from NS-Dokumentationszentrum
Excellent
Good to know
- Good minibar
- Friendly service
Excellent business hotel. Good for sightseeing and close to the city center. Fantastic service.
Hotel facilities
- Air conditioning
- Bar
- Business services
- Car parking
- Cash machine
- Child and Baby services
- Concierge and porterage facilities
- Connecting rooms
- Accessible facilities
- Gym
- Internet access
- Laundry facilities
- Lift/Elevator
- Restaurant(s)
- Room service
- Safe
- Spa facilities
- Dry cleaning service
- Express check-in
- Electric vehicle charging station
Rooms
The hotel features plenty of stylish and spacious rooms. Bright lighting and modern furnishings all make for a serene stay. All rooms have either a twin, double or a king-size bed, and come with tea and coffee making equipment, telephone, television, a radio and wi-fi. Each of the bathrooms features a shower and a hairdryer.
Location
The city centre, musical theatre, old town and main train station are just a short walk from the hotel. Further tourist attractions as well as the shopping and business districts are close by. The famed Rhein Energie Football Stadium is a 25-minute drive away.
Our hints & tips
The E.L.F. Brasserie offers hearty galettes (crusty cakes with a savoury filling) and steaks from the legendary "500 Degree Beef Grill", an international wine selection and Kölsch beer on tap. The LAB12 Bar serves innovative cocktails and is perfectly positioned on the top floor, where you can enjoy a sensational view over Cologne.
Arriving in Cologne
0.6 mi from Cologne
While you are in Cologne
0.2 mi from NS-Dokumentationszentrum
Excellent
Review breakdown
Good to know
- Good minibar
- Friendly service
Rated by
Couple –
45%
Business –
27%
Family –
14%
Solo –
14%
Rated 4.4/5 based on reviews from all travellers
Excellent business hotel. Good for sightseeing and close to the city center. Fantastic service.
Excellent Business Hotel
Excellent Romantic Hotel
Review Highlights
Great location
- Positive: 93% liked the proximity to sightseeing.
- Positive: City centre within easy reach, said 99%.
- Positive: 94% liked the proximity to shopping.
- Positive: 94% thought it was easy to get to the train station.
- Positive: 100% enjoyed the restaurants & bars nearby.
- Positive: Easily accessible by car, said 100%.
- Positive: Near to public transport, according to 83%.
- Negative: Not enough parking facilities, according to 62%.
- Negative: For 89%, parking prices were too high.
Tasty breakfast
- Positive: 70% said the reception staff was great.
- Positive: 83% were happy with the room service.
- Positive: Housekeeping was great, according to 77%.
- Positive: Lovely bar service, according to 82%.
- Positive: 100% said the recreation staff was great.
- Neutral: Only 58% found the restaurant service to be good.
- Neutral: Only 62% were satisfied with the booking process.
- Negative: 86% said the breakfast was too expensive.
- Negative: Hotel security was horrible, thought 60%.
- Negative: Hotel security was horrible, thought 71%.
Fantastic service
- Positive: 88% found the staff to be very friendly.
- Positive: 78% thought the service was very professional.
- Positive: Lovely bar service, according to 82%.
- Neutral: 62% said the reception staff was ok.
- Neutral: Only 63% found the restaurant service to be good.
- Neutral: Housekeeping was ok, according to 65%.
- Neutral: 69% found the room service acceptable.
- Neutral: 67% thought the management was tolerable.
- Neutral: 67% thought the management was tolerable.
- Negative: 62% didn't like the management.
- Negative: Hotel security was horrible, thought 75%.
Great room
- Positive: 85% said the beds were comfortable.
- Positive: 87% thought rooms were spacious.
- Positive: 99% thought the view was good.
- Positive: 87% loved the minibar.
- Positive: 87% enjoyed the balcony.
- Neutral: Only 69% said rooms were clean enough.
- Neutral: 52% thought the bathroom was big enough.
- Negative: 69% complained about the bathroom.
- Negative: 78% thought they were poorly maintained.
- Negative: For 68%, the rooms looked old.
- Negative: 63% had problems with the shower.
- Negative: 80% said the bathroom was dirty.
- Negative: 69% found problems with the furniture.
- Negative: Air conditioning was criticized by 69%.
- Negative: 54% thought the tv was sub-standard.
- Negative: 53% were unsatisfied with the kitchenette.
Very comfortable
- Positive: 85% said the beds were comfortable.
- Positive: 87% thought rooms were spacious.
- Positive: 99% thought the view was good.
- Positive: 87% loved the minibar.
- Positive: 87% enjoyed the balcony.
- Neutral: For only 62%, the noise level was all right.
- Neutral: 52% thought the bathroom was big enough.
- Neutral: 53% thought the bathroom was big enough.
- Negative: Air conditioning was criticized by 69%.
- Negative: For 68%, the rooms looked old.
- Negative: 63% had problems with the shower.
- Negative: 79% said the bathroom was dirty.
- Negative: 71% found problems with the furniture.
- Negative: Air conditioning was criticized by 68%.
- Negative: 54% thought the tv was sub-standard.
- Negative: 62% were unsatisfied with the kitchenette.
Clean
- Positive: 86% thought it was clean.
- Positive: 82% said that wellness & sports facilities were clean.
- Neutral: Only 69% said rooms were clean enough.
- Negative: 80% said the bathroom was dirty.
- Negative: Unclean dining area, according to 88%.
Decent vibe
- Positive: 83% enjoyed the friendly atmosphere.
- Positive: 72% said it was a stylish hotel.
- Positive: 84% thought the hotel was luxurious.
- Positive: 81% enjoyed the lobby entrance.
- Positive: 100% liked the handicap accessible facilities.
- Neutral: The price was ok for 57%.
- Negative: 68% criticized the unstylish hotel.
- Negative: 89% complained about the fish/seafood dishes.
Ordinary amenities
- Positive: 81% enjoyed the lobby entrance.
- Positive: 90% liked the handicap accessible facilities.
- Positive: 80% loved the terrace.
- Neutral: 59% thought the building was acceptable.
- Neutral: 60% found the grounds not bad.
- Negative: 93% complained about the elevator.
- Negative: 52% didn't like the architecture.
- Negative: 62% thought the facilities needed updating.
Regular internet service
- Positive: 81% enjoyed the lobby entrance.
- Positive: 90% liked the handicap accessible facilities.
- Positive: 80% loved the terrace.
- Positive: Business facilities were excellent, according to 83%.
- Negative: 72% said the wifi quality was bad.
- Negative: 93% complained about the elevator.
- Negative: 52% didn't like the architecture.
- Negative: 62% thought the facilities needed updating.
- Negative: 60% found the grounds unpleasant.
Pool should be renewed
- Positive: 80% enjoyed the friendly atmosphere.
- Positive: 72% said it was a stylish hotel.
- Positive: 100% thought the hotel was luxurious.
- Neutral: 68% considered the lobby entrance to be so-so.
- Negative: 74% criticized the unstylish hotel.
- Negative: 83% complained about the fish/seafood dishes.
- Negative: 83% complained about the fish/seafood dishes.
- Negative: 60% said the pork dishes didn't taste good.
Pool should be renewed
