New Hotel Charlemagne
4 star hotelHotelBoulevard Charlemagne 25-27, Brussels, 1000, BelgiumA well-designed and modern four-star hotel in the centre of Brussels, the Newhotel Charlemagne combines luxury, comfort and a friendly atmosphere. The hotel offers 68 attractive rooms, all decorated with a personal touch.
Arriving in Brussels
2.1 mi from Brussels Midi/Zuid
While you are in Brussels
0.4 mi from House of European History
User reviews, 4 out of 5, Good
View reviews4/5
Good
1163 verified reviews
Good to know
- Close to public transport
- Hotel could use some updating
Good luxury hotel. Close to parking areas and public transportation.
Hotel facilities
- Air conditioning
- Bar
- Business services
- Car parking
- Express check out
- Internet access
- Laundry facilities
- Lift/Elevator
- Safe
- Tour and Activities desk
- Housekeeping
- Express check-in
Rooms
The modern, stylish and spacious rooms in this hotel are the perfect place for guests to relax and enjoy their stay in Brussels.
All rooms offer free wifi, air contionning, flat screen TV, mini bar, phone with wake-up service, courtesay tray, safe-deposit box, hairdryer and toiletries.
Location
This hotel is located in the peaceful Art Nouveau Museum and Cinquantenaire Park neighbourhood. With convenient underground transport links, hotel guests can be in the city within minutes.
Our hints & tips
The cosy bar of the New Hotel Charlemagne welcomes you for drink or two, where you can also enjoy a tasty snack. Open until 11pm.
Arriving in Brussels
2.1 mi from Brussels Midi/Zuid
While you are in Brussels
0.4 mi from House of European History
User reviews, 4 out of 5, Good
4/5
Good
1163 verified reviews
Review breakdown
Excellent
35%
Very good
42%
Good
14%
Fair
5%
Poor
4%
Good to know
- Close to public transport
- Hotel could use some updating
Rated by
Couple –
44%
Family –
20%
Business –
18%
Solo –
18%
Rated 4/5 based on reviews from all travellers
Good luxury hotel. Close to parking areas and public transportation.
Great Luxury Hotel
Good City Hotel
Review Highlights
Location4.5/5User reviews, 4.5 out of 5
Great location
- Positive: Near to public transport, according to 99%.
- Positive: 100% thought it was easy to get to the train station.
- Positive: 100% enjoyed the restaurants & bars nearby.
- Positive: 100% liked the proximity to shopping.
- Neutral: Parking was ok, according to 57%.
- Neutral: 68% thought the parking prices were average.
- Neutral: Average proximity to the city centre, said 69%.
Service4/5User reviews, 4 out of 5
Fantastic service
- Positive: 94% found the staff to be very friendly.
- Positive: 94% thought the service was very professional.
- Positive: Housekeeping was great, according to 83%.
- Neutral: 63% said the reception staff was ok.
Room2.8/5User reviews, 2.8 out of 5
Room is all right
- Positive: 75% thought rooms were spacious.
- Positive: 100% thought the view was good.
- Positive: 92% liked the big bathroom.
- Neutral: Only 55% said rooms were clean enough.
- Neutral: Beds were acceptable for 61%.
- Neutral: Cleanliness of the bathroom was average, said 55%.
- Negative: 71% complained about the bathroom.
- Negative: 89% thought they were poorly maintained.
- Negative: For 92%, the rooms looked old.
- Negative: Air conditioning was criticized by 93%.
- Negative: 95% found problems with the furniture.
- Negative: 89% thought the tv was sub-standard.
- Negative: 100% were disappointed with the minibar.
- Negative: 87% had problems with the shower.
Cleanliness2.7/5User reviews, 2.7 out of 5
Quite clean
- Positive: 74% thought rooms were spacious.
- Positive: 100% thought the view was good.
- Positive: 92% liked the big bathroom.
- Neutral: Only 55% said rooms were clean enough.
- Neutral: 61% thought the cleanliness of the hotel was average.
- Neutral: Cleanliness of the bathroom was average, said 55%.
- Neutral: Beds were acceptable for 58%.
- Neutral: Cleanliness of the bathroom was average, said 55%.
- Negative: For 91%, the rooms looked old.
- Negative: Air conditioning was criticized by 93%.
- Negative: 95% found problems with the furniture.
- Negative: 100% were disappointed with the minibar.
- Negative: 89% thought the tv was sub-standard.
- Negative: 87% had problems with the shower.
Breakfast2.7/5User reviews, 2.7 out of 5
Breakfast is average
- Positive: 100% thought the view was good.
- Neutral: 61% thought the cleanliness of the hotel was average.
- Neutral: Cleanliness of the bathroom was average, said 55%.
- Neutral: Beds were acceptable for 51%.
- Neutral: Only 69% said rooms were big enough.
- Neutral: Cleanliness of the bathroom was average, said 69%.
- Neutral: 55% thought the bathroom was big enough.
- Negative: 88% said the breakfast was too expensive.
- Negative: For 91%, the rooms looked old.
- Negative: 95% found problems with the furniture.
- Negative: Air conditioning was criticized by 93%.
- Negative: 100% were disappointed with the minibar.
- Negative: 89% had problems with the shower.
- Negative: 88% thought the tv was sub-standard.
Food2.6/5User reviews, 2.6 out of 5
Food is all right
- Positive: 72% thought rooms were spacious.
- Positive: 100% thought the view was good.
- Positive: 89% liked the big bathroom.
- Positive: 100% thought the view was good.
- Neutral: Only 60% were satisfied with the menu.
- Neutral: Beds were acceptable for 53%.
- Negative: 89% found the side dishes unedible.
- Negative: 89% thought they were poorly maintained.
- Negative: For 91%, the rooms looked old.
- Negative: Air conditioning was criticized by 93%.
- Negative: 95% found problems with the furniture.
- Negative: 89% thought the tv was sub-standard.
- Negative: 87% had problems with the shower.
- Negative: 100% were disappointed with the minibar.
Amenities2.5/5User reviews, 2.5 out of 5
Ordinary amenities
- Positive: 79% loved the terrace.
- Positive: 100% thought the view was good.
- Neutral: Cleanliness of the bathroom was average, said 64%.
- Neutral: 54% thought the bathroom was big enough.
- Negative: 54% thought the building wasn't nice.
- Negative: 100% thought the facilities needed updating.
- Negative: 57% complained about the elevator.
- Negative: 100% didn't like the architecture.
- Negative: For 92%, the rooms looked old.
- Negative: Air conditioning was criticized by 93%.
- Negative: 95% found problems with the furniture.
- Negative: 100% were disappointed with the minibar.
- Negative: 95% had problems with the shower.
- Negative: 73% thought the tv was sub-standard.
WiFi1.8/5User reviews, 1.8 out of 5
Complaints about WiFi
- Positive: 100% thought the view was good.
- Neutral: Only 60% were satisfied with the menu.
- Neutral: Cleanliness of the bathroom was average, said 54%.
- Neutral: 54% thought the bathroom was big enough.
- Negative: 80% said the wifi quality was bad.
- Negative: 100% thought the facilities needed updating.
- Negative: 57% complained about the elevator.
- Negative: 100% didn't like the architecture.
- Negative: For 92%, the rooms looked old.
- Negative: Air conditioning was criticized by 89%.
- Negative: 95% found problems with the furniture.
- Negative: 100% were disappointed with the minibar.
- Negative: 95% had problems with the shower.
- Negative: 89% thought the tv was sub-standard.
Bar1.6/5User reviews, 1.6 out of 5
Bar could improve
- Negative: 80% said the wifi quality was bad.
- Negative: 88% found the side dishes unedible.
- Negative: 57% did not like what was on the menu.
- Negative: 57% complained about the elevator.
- Negative: For 60%, the lobby entrance was sub-standard.
- Negative: 100% didn't like the architecture.
Vibe1.5/5User reviews, 1.5 out of 5
Vibe is not too good
- Positive: 75% enjoyed the friendly atmosphere.
- Negative: 92% criticized the unstylish hotel.
- Negative: 57% didn't like the unstylish hotel.
- Negative: For 60%, the lobby entrance was sub-standard.
Bar1.6/5User reviews, 1.6 out of 5
Bar could improve
- Neutral: 60% thought the atmosphere was somewhat friendly.
- Negative: 91% criticized the unstylish hotel.
- Negative: 60% didn't like the unstylish hotel.
- Negative: For 60%, the lobby entrance was sub-standard.
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