Mercure Pont D'avignon Centre
4 star hotelHotelRue Ferruce, Avignon, 84000, FrancePerfectly placed between the celebrated Pont d'Avignon and Palais des Papes, the Mercure Pont D'Avignon is superbly central. Filled with sleek décor and four-star comforts, it’s the perfect base from which to explore this breath-taking city.
Start the day with a delicious buffet breakfast served in the sunroom, where you can enjoy a variety of fresh products. You can also have breakfast served in your room or in the bar with the Express & co. breakfast.
Eco-friendly: This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Arriving in Avignon
2.3 mi from Avignon TGV
While you are in Avignon
0.1 mi from Pope's Palace, Avignon
User reviews, 4.2 out of 5, Very Good
View reviews4.2/5
Very Good
1628 verified reviews
Good to know
- Friendly service
- Great reception
Very good boutique hotel. Good for sightseeing with nearby parking areas. Fantastic service.
Hotel facilities
- Bar
- Business services
- Concierge and porterage facilities
- Internet access
- Laundry facilities
- Restaurant(s)
- Room service
- Housekeeping
- Dry cleaning service
- Children’s play area
- Express check-in
- Electric vehicle charging station
Rooms
The comfortable rooms are smartly decorated and include tea and coffee making facilities, safe, flat screen TV and free wi-fi. Depending on your preferences, there is plenty of room categories to choose from, so make yourself at home in one of the 89 air-conditioned rooms.
Location
A five-minute stroll from your hotel will have you at the Pont Saint-Bénézet, Place de l'Horloge or Palais des Papes, and Avignon TGV station is just a 10-minute taxi ride away.
Our hints & tips
If you are looking for a bite to eat, head over to the Racine Restaurant, serving both traditional and local cuisine in a cosy and relaxed atmosphere.
After a day of soaking up the sights, you can relax in the hotel's small garden or unwind with a drink or two in the lounge bar.
Arriving in Avignon
2.3 mi from Avignon TGV
While you are in Avignon
0.1 mi from Pope's Palace, Avignon
User reviews, 4.2 out of 5, Very Good
4.2/5
Very Good
1628 verified reviews
Review breakdown
Excellent
48%
Very good
34%
Good
11%
Fair
5%
Poor
2%
Good to know
- Friendly service
- Great reception
Rated by
Couple –
54%
Family –
32%
Business –
9%
Solo –
5%
Rated 4.2/5 based on reviews from all travellers
Very good boutique hotel. Good for sightseeing with nearby parking areas. Fantastic service.
Excellent Boutique Hotel
Excellent Hotel Grounds
Review Highlights
Location4.6/5User reviews, 4.6 out of 5
Great location
- Positive: Great parking, according to 75%.
- Positive: 95% liked the proximity to sightseeing.
- Positive: City centre within easy reach, said 100%.
- Positive: Easily accessible by car, said 80%.
- Positive: 100% thought it was easy to get to the train station.
- Negative: For 75%, parking prices were too high.
Service4.3/5User reviews, 4.3 out of 5
Fantastic service
- Positive: 95% found the staff to be very friendly.
- Positive: 82% said the reception staff was great.
- Positive: 86% thought the service was very professional.
- Positive: Housekeeping was great, according to 92%.
- Positive: 100% said the recreation staff was great.
- Positive: Lovely bar service, according to 83%.
- Neutral: 57% thought the management was tolerable.
- Negative: 77% complained about the restaurant service.
Breakfast4.1/5User reviews, 4.1 out of 5
Tasty breakfast
- Positive: 95% found the staff to be very friendly.
- Positive: 83% said the reception staff was great.
- Positive: 89% thought the service was very professional.
- Positive: 93% said the recreation staff was great.
- Positive: Lovely bar service, according to 88%.
- Positive: Management was excellent, said 71%.
- Positive: Management was excellent, said 71%.
- Neutral: Only 50% found the restaurant service to be good.
WiFi3.6/5User reviews, 3.6 out of 5
Good internet service
- Positive: 90% thought the view was good.
- Positive: 100% enjoyed the balcony.
- Neutral: Only 57% said rooms were clean enough.
- Neutral: For only 60%, the tv was ok.
- Negative: 60% said the wifi quality was bad.
- Negative: 58% said rooms were small.
- Negative: 89% thought they were poorly maintained.
- Negative: 82% had problems with the shower.
- Negative: 72% found problems with the furniture.
- Negative: For 79%, the rooms looked old.
- Negative: Air conditioning was criticized by 84%.
- Negative: 76% criticized the small bathroom.
- Negative: 79% said the bathroom was dirty.
- Negative: 73% were disappointed with the minibar.
Room2.9/5User reviews, 2.9 out of 5
Room is all right
- Positive: 88% thought the view was good.
- Positive: 86% enjoyed the balcony.
- Neutral: Only 58% said rooms were clean enough.
- Neutral: Beds were acceptable for 63%.
- Neutral: For only 50%, the tv was ok.
- Negative: 79% complained about the bathroom.
- Negative: 55% said rooms were small.
- Negative: 88% thought they were poorly maintained.
- Negative: 70% found problems with the furniture.
- Negative: For 78%, the rooms looked old.
- Negative: 80% had problems with the shower.
- Negative: Air conditioning was criticized by 80%.
- Negative: 67% criticized the small bathroom.
- Negative: 79% said the bathroom was dirty.
- Negative: 74% were disappointed with the minibar.
Comfort2.7/5User reviews, 2.7 out of 5
Comfortable
- Positive: 100% enjoyed the balcony.
- Neutral: Beds were acceptable for 63%.
- Neutral: For only 62%, the noise level was all right.
- Neutral: For only 50%, the tv was ok.
- Neutral: For only 50%, the tv was ok.
- Neutral: For only 57%, the tv was ok.
- Negative: 55% said rooms were small.
- Negative: Air conditioning was criticized by 80%.
- Negative: 67% criticized the small bathroom.
- Negative: Air conditioning was criticized by 77%.
- Negative: For 89%, the rooms looked old.
- Negative: 80% had problems with the shower.
- Negative: 83% were disappointed with the minibar.
- Negative: 68% criticized the small bathroom.
- Negative: 84% said the bathroom was dirty.
Cleanliness2.6/5User reviews, 2.6 out of 5
Quite clean
- Positive: 92% enjoyed the balcony.
- Positive: 75% thought the view was good.
- Positive: 75% thought the view was good.
- Neutral: Only 58% said rooms were clean enough.
- Negative: 68% thought it was rather dirty.
- Negative: 79% said the bathroom was dirty.
- Negative: Air conditioning was criticized by 80%.
- Negative: 67% criticized the small bathroom.
- Negative: For 83%, the rooms looked old.
- Negative: 81% had problems with the shower.
- Negative: Air conditioning was criticized by 66%.
- Negative: 62% criticized the small bathroom.
- Negative: 90% were disappointed with the minibar.
- Negative: 81% said the bathroom was dirty.
- Negative: 64% thought the tv was sub-standard.
Vibe2.5/5User reviews, 2.5 out of 5
Decent vibe
- Positive: 87% enjoyed the friendly atmosphere.
- Positive: 94% loved the terrace.
- Neutral: Only 58% thought, the hotel was stylish.
- Neutral: Only 50% thought, the hotel was luxurious.
- Neutral: 60% considered the lobby entrance to be so-so.
- Negative: 78% criticized the unstylish hotel.
- Negative: For 67%, the lobby entrance was sub-standard.
- Negative: 67% were unhappy with the handicap accessible facilities.
Value2/5User reviews, 2 out of 5
Value for money could be better
- Positive: 100% loved the terrace.
- Positive: 100% found the grounds to be nice.
- Neutral: 52% said the architecture was not spectacular.
- Negative: 62% thought the building wasn't nice.
- Negative: 72% thought the facilities needed updating.
- Negative: For 67%, the lobby entrance was sub-standard.
- Negative: 93% complained about the elevator.
- Negative: 67% were unhappy with the handicap accessible facilities.
Amenities2/5User reviews, 2 out of 5
Amenities are not the best
- Positive: 100% loved the terrace.
- Positive: 100% found the grounds to be nice.
- Neutral: 52% said the architecture was not spectacular.
- Negative: 62% thought the building wasn't nice.
- Negative: 72% thought the facilities needed updating.
- Negative: For 67%, the lobby entrance was sub-standard.
- Negative: 93% complained about the elevator.
- Negative: 89% were unhappy with the handicap accessible facilities.
Wellness Area0.7/5User reviews, 0.7 out of 5
Wellness & sports facilities could be improved
- Positive: 96% loved the terrace.
- Positive: 92% found the grounds to be nice.
- Neutral: 52% said the architecture was not spectacular.
- Negative: 100% didn't like the fitness area.
- Negative: 64% thought the facilities needed updating.
- Negative: For 53%, the lobby entrance was sub-standard.
- Negative: 92% complained about the elevator.
- Negative: 86% were unhappy with the handicap accessible facilities.
Wellness Area0/5User reviews, 0 out of 5
Wellness & sports facilities could be improved
- Negative: 100% didn't like the fitness area.
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