Mercure Avignon Centre Palais des Papes Hotel
4 star hotelHotel1 Rue Jean Villar, Avignon, 84000, FranceAt the foot of the Palais des Papes is the Mercure Avignon Centre, a chic four-star hotel surrounded by all of the city’s most popular sights.
You’ll find sleek interiors, comfortable rooms, a terrace and a concept restaurant inspired by a typical Provençal butcher’s shop. How French!
Eco-friendly: This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Arriving in Avignon
2.2 mi from Avignon TGV
While you are in Avignon
0.1 mi from Pope's Palace, Avignon
User reviews, 4.4 out of 5, Excellent
View reviews4.4/5
Excellent
2158 verified reviews
Good to know
- Great reception
- Friendly service
Very good luxury hotel. Good for sightseeing with nearby parking areas. Fantastic service.
Hotel facilities
- 24hr reception
- Air conditioning
- Car parking
- Concierge and porterage facilities
- Accessible facilities
- Express check out
- Internet access
- Laundry facilities
- Room service
- Safe
- Tour and Activities desk
- HousekeepingÂ
- Dry cleaning serviceÂ
- Express check-inÂ
- Electric vehicle charging station
Rooms
The comfortable rooms here include high-quality bedding, tea and coffee making facilities and free wi-fi.
Depending on your preferences, there is plenty of room categories to choose from: Standard Rooms with double bed or twin beds, Superior Rooms for more comfort and space or Family Rooms for three or four people.
Location
The Mercure Avignon Centre is only 2 minutes from the Palais des Papes, Place de l'Horloge and the famous Pont dAvignon. The Avignon TGV station is just a 10-minute taxi ride away.
Our hints & tips
The La Boucherie restaurant is open all week and has a sun-trap terrace. Just perfect for a little al fresco dining.
Arriving in Avignon
2.2 mi from Avignon TGV
While you are in Avignon
0.1 mi from Pope's Palace, Avignon
User reviews, 4.4 out of 5, Excellent
4.4/5
Excellent
2158 verified reviews
Review breakdown
Excellent
59%
Very good
26%
Good
10%
Fair
3%
Poor
2%
Good to know
- Great reception
- Friendly service
Rated by
Couple –
63%
Family –
22%
Solo –
9%
Business –
6%
Rated 4.4/5 based on reviews from all travellers
Very good luxury hotel. Good for sightseeing with nearby parking areas. Fantastic service.
Excellent Luxury Hotel
Excellent Restaurants & Bars
Review Highlights
Service4.6/5User reviews, 4.6 out of 5
Fantastic service
- Positive: 99% found the staff to be very friendly.
- Positive: 92% said the reception staff was great.
- Positive: 95% thought the service was very professional.
- Positive: Housekeeping was great, according to 75%.
- Positive: Management was excellent, said 71%.
- Negative: Bad housekeeping, according to 57%.
- Negative: 60% said the booking process was inefficient.
Location4.5/5User reviews, 4.5 out of 5
Great location
- Positive: 93% liked the proximity to sightseeing.
- Positive: City centre within easy reach, said 100%.
- Positive: 100% enjoyed the restaurants & bars nearby.
- Positive: 100% liked the proximity to shopping.
- Positive: 100% thought it was easy to get to the train station.
- Negative: Not enough parking facilities, according to 52%.
- Negative: Difficult to access by car, said 71%.
- Negative: For 75%, parking prices were too high.
Breakfast4/5User reviews, 4 out of 5
Tasty breakfast
- Positive: 100% liked the proximity to sightseeing.
- Positive: City centre within easy reach, said 100%.
- Positive: 100% enjoyed the restaurants & bars nearby.
- Positive: 100% liked the proximity to shopping.
- Positive: 100% thought it was easy to get to the train station.
- Negative: Not enough parking facilities, according to 52%.
- Negative: Difficult to access by car, said 82%.
Sustainability3.4/5User reviews, 3.4 out of 5
Some sustainability efforts have been observed
- Positive: 73% said the beds were comfortable.
- Positive: 86% thought the view was good.
- Positive: 94% enjoyed the balcony.
- Neutral: Only 55% said rooms were big enough.
- Negative: 74% complained about the bathroom.
- Negative: 53% said rooms were dirty.
- Negative: 89% thought they were poorly maintained.
- Negative: 85% found problems with the furniture.
- Negative: 68% had problems with the shower.
- Negative: For 83%, the rooms looked old.
- Negative: Air conditioning was criticized by 77%.
- Negative: 97% said the bathroom was dirty.
- Negative: 63% criticized the small bathroom.
- Negative: 71% were disappointed with the minibar.
- Negative: 100% thought the tv was sub-standard.
Room3.2/5User reviews, 3.2 out of 5
Room is all right
- Positive: 75% said the beds were comfortable.
- Positive: 85% thought the view was good.
- Positive: 94% enjoyed the balcony.
- Neutral: Only 55% said rooms were big enough.
- Negative: 75% complained about the bathroom.
- Negative: 55% said rooms were dirty.
- Negative: 90% thought they were poorly maintained.
- Negative: 87% found problems with the furniture.
- Negative: Air conditioning was criticized by 75%.
- Negative: 70% had problems with the shower.
- Negative: For 85%, the rooms looked old.
- Negative: 69% criticized the small bathroom.
- Negative: 97% said the bathroom was dirty.
- Negative: 71% were disappointed with the minibar.
- Negative: 100% thought the tv was sub-standard.
Comfort2.9/5User reviews, 2.9 out of 5
Comfortable
- Positive: 75% said the beds were comfortable.
- Neutral: Only 55% said rooms were big enough.
- Neutral: For only 50%, the noise level was all right.
- Negative: Air conditioning was criticized by 75%.
- Negative: 69% criticized the small bathroom.
Food2.6/5User reviews, 2.6 out of 5
Food is all right
- Positive: Yummy desserts, said 70%.
- Positive: 83% thought the hotel was luxurious.
- Negative: 55% found the side dishes unedible.
- Negative: 78% found the side dishes unedible.
- Negative: For 100%, the lobby entrance was sub-standard.
Cleanliness2.2/5User reviews, 2.2 out of 5
Could use a good cleaning
- Positive: 83% thought the hotel was luxurious.
- Negative: 55% said rooms were dirty.
- Negative: 59% thought it was rather dirty.
- Negative: 97% said the bathroom was dirty.
- Negative: For 100%, the lobby entrance was sub-standard.
- Negative: 90% complained about the elevator.
- Negative: 79% found the grounds unpleasant.
Amenities2/5User reviews, 2 out of 5
Amenities are not the best
- Positive: 93% loved the terrace.
- Neutral: 55% said the architecture was not spectacular.
- Negative: 58% thought the building wasn't nice.
- Negative: For 70%, the lobby entrance was sub-standard.
- Negative: 76% thought the facilities needed updating.
- Negative: 75% complained about the elevator.
- Negative: 96% found the grounds unpleasant.
Vibe1.9/5User reviews, 1.9 out of 5
Vibe is not too good
- Positive: 80% enjoyed the friendly atmosphere.
- Positive: 71% thought the hotel was luxurious.
- Neutral: Only 53% thought, the hotel was stylish.
- Negative: 88% criticized the unstylish hotel.
- Negative: For 70%, the lobby entrance was sub-standard.
- Negative: 54% didn't like the architecture.
- Negative: 96% found the grounds unpleasant.
Bar0.4/5User reviews, 0.4 out of 5
Bar could improve
- Positive: 91% loved the terrace.
- Neutral: 63% said the architecture was not spectacular.
- Negative: 58% thought the building wasn't nice.
- Negative: For 72%, the lobby entrance was sub-standard.
- Negative: 70% thought the facilities needed updating.
- Negative: 75% complained about the elevator.
- Negative: 94% found the grounds unpleasant.
Bar0.4/5User reviews, 0.4 out of 5
Bar could improve
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