Mercure Avignon Centre Palais des Papes Hotel
4 star hotelHotel1 Rue Jean Villar, Avignon, 84000, FranceAt the foot of the Palais des Papes is the Mercure Avignon Centre, a chic four-star hotel surrounded by all of the city’s most popular sights.
You’ll find sleek interiors, comfortable rooms, a terrace and a concept restaurant inspired by a typical Provençal butcher’s shop. How French!
Eco-friendly: This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Arriving in Avignon
2.2 mi from Avignon TGV
While you are in Avignon
0.1 mi from Pope's Palace, Avignon
User reviews, 4.4 out of 5, Excellent
View reviews4.4/5
Excellent
2100 verified reviews
Good to know
- Great reception
- Friendly service
Very good luxury hotel. Good for sightseeing with nearby parking areas. Fantastic service.
Hotel facilities
- 24hr reception
- Air conditioning
- Car parking
- Concierge and porterage facilities
- Accessible facilities
- Express check out
- Internet access
- Laundry facilities
- Room service
- Safe
- Tour and Activities desk
- Housekeeping
- Dry cleaning service
- Express check-in
- Electric vehicle charging station
Rooms
The comfortable rooms here include high-quality bedding, tea and coffee making facilities and free wi-fi.
Depending on your preferences, there is plenty of room categories to choose from: Standard Rooms with double bed or twin beds, Superior Rooms for more comfort and space or Family Rooms for three or four people.
Location
The Mercure Avignon Centre is only 2 minutes from the Palais des Papes, Place de l'Horloge and the famous Pont dAvignon. The Avignon TGV station is just a 10-minute taxi ride away.
Our hints & tips
The La Boucherie restaurant is open all week and has a sun-trap terrace. Just perfect for a little al fresco dining.
Arriving in Avignon
2.2 mi from Avignon TGV
While you are in Avignon
0.1 mi from Pope's Palace, Avignon
User reviews, 4.4 out of 5, Excellent
4.4/5
Excellent
2100 verified reviews
Review breakdown
Excellent
58%
Very good
27%
Good
10%
Fair
3%
Poor
2%
Good to know
- Great reception
- Friendly service
Rated by
Couple –
61%
Family –
21%
Business –
10%
Solo –
8%
Rated 4.4/5 based on reviews from all travellers
Very good luxury hotel. Good for sightseeing with nearby parking areas. Fantastic service.
Excellent Luxury Hotel
Excellent Sightseeing
Review Highlights
Service4.6/5User reviews, 4.6 out of 5
Fantastic service
- Positive: 98% found the staff to be very friendly.
- Positive: 92% said the reception staff was great.
- Positive: 94% thought the service was very professional.
- Positive: Management was excellent, said 71%.
- Neutral: Housekeeping was ok, according to 50%.
- Negative: Bad housekeeping, according to 57%.
- Negative: 60% said the booking process was inefficient.
Location4.4/5User reviews, 4.4 out of 5
Great location
- Positive: 100% liked the proximity to sightseeing.
- Positive: City centre within easy reach, said 100%.
- Positive: 100% enjoyed the restaurants & bars nearby.
- Positive: 100% liked the proximity to shopping.
- Positive: 100% thought it was easy to get to the train station.
- Negative: Not enough parking facilities, according to 52%.
- Negative: Difficult to access by car, said 82%.
- Negative: For 75%, parking prices were too high.
Breakfast4.2/5User reviews, 4.2 out of 5
Tasty breakfast
- Positive: 100% liked the proximity to sightseeing.
- Positive: City centre within easy reach, said 100%.
- Positive: 100% enjoyed the restaurants & bars nearby.
- Positive: 100% liked the proximity to shopping.
- Positive: 100% thought it was easy to get to the train station.
- Negative: Not enough parking facilities, according to 52%.
- Negative: Difficult to access by car, said 82%.
Room3.2/5User reviews, 3.2 out of 5
Room is all right
- Positive: 76% said the beds were comfortable.
- Positive: 88% thought the view was good.
- Positive: 92% enjoyed the balcony.
- Neutral: Only 51% said rooms were big enough.
- Neutral: Only 64% said rooms were clean enough.
- Negative: 76% complained about the bathroom.
- Negative: 86% thought they were poorly maintained.
- Negative: 86% found problems with the furniture.
- Negative: For 86%, the rooms looked old.
- Negative: 67% had problems with the shower.
- Negative: 72% criticized the small bathroom.
- Negative: Air conditioning was criticized by 54%.
- Negative: 94% said the bathroom was dirty.
- Negative: 100% thought the tv was sub-standard.
- Negative: 55% were disappointed with the minibar.
Cleanliness3.1/5User reviews, 3.1 out of 5
Quite clean
- Positive: 85% thought it was clean.
- Positive: 81% thought the view was good.
- Positive: 93% enjoyed the balcony.
- Neutral: Only 64% said rooms were clean enough.
- Negative: 94% said the bathroom was dirty.
- Negative: Air conditioning was criticized by 53%.
- Negative: 87% thought they were poorly maintained.
- Negative: For 87%, the rooms looked old.
- Negative: 81% had problems with the shower.
- Negative: 79% found problems with the furniture.
- Negative: 69% criticized the small bathroom.
- Negative: Air conditioning was criticized by 54%.
- Negative: 59% were disappointed with the minibar.
- Negative: 80% said the bathroom was dirty.
- Negative: 100% thought the tv was sub-standard.
Sustainability3/5User reviews, 3 out of 5
Some sustainability efforts have been observed
- Positive: 83% thought it was clean.
- Neutral: Only 61% said rooms were clean enough.
- Neutral: Only 50% thought the air conditioning was adequate.
- Negative: 94% said the bathroom was dirty.
- Negative: 68% criticized the small bathroom.
Food2.5/5User reviews, 2.5 out of 5
Food is all right
- Positive: Yummy desserts, said 73%.
- Positive: 83% thought the hotel was luxurious.
- Neutral: Only 67% were satisfied with the menu.
- Negative: 85% found the side dishes unedible.
- Negative: For 100%, the lobby entrance was sub-standard.
Vibe2.1/5User reviews, 2.1 out of 5
Vibe is not too good
- Positive: 70% said it was a stylish hotel.
- Positive: 74% enjoyed the friendly atmosphere.
- Positive: 83% thought the hotel was luxurious.
- Negative: 87% criticized the unstylish hotel.
- Negative: For 100%, the lobby entrance was sub-standard.
- Negative: 90% complained about the elevator.
- Negative: 79% found the grounds unpleasant.
Amenities2.1/5User reviews, 2.1 out of 5
Amenities are not the best
- Positive: 88% loved the terrace.
- Neutral: 64% said the architecture was not spectacular.
- Negative: 56% thought the building wasn't nice.
- Negative: For 100%, the lobby entrance was sub-standard.
- Negative: 79% thought the facilities needed updating.
- Negative: 90% complained about the elevator.
- Negative: 75% found the grounds unpleasant.
Bar0.4/5User reviews, 0.4 out of 5
Bar could improve
- Positive: 88% loved the terrace.
- Negative: 62% thought the building wasn't nice.
- Negative: 54% didn't like the architecture.
- Negative: 92% complained about the elevator.
- Negative: 100% thought the facilities needed updating.
- Negative: For 100%, the lobby entrance was sub-standard.
- Negative: 70% found the grounds unpleasant.
Bar0.6/5User reviews, 0.6 out of 5
Bar could improve
- Positive: 84% loved the terrace.
- Negative: 64% thought the building wasn't nice.
- Negative: For 100%, the lobby entrance was sub-standard.
- Negative: 100% thought the facilities needed updating.
- Negative: 93% complained about the elevator.
- Negative: 57% didn't like the architecture.
- Negative: 70% found the grounds unpleasant.
Bar0.7/5User reviews, 0.7 out of 5
Bar could improve
Provided by