Mercure Avignon Centre Palais des Papes Hotel
3 star hotelHotel1 Rue Jean Villar, Avignon, 84000, FranceAt the foot of the Palais des Papes is the Mercure Avignon Centre, a chic four-star hotel surrounded by all of the city’s most popular sights.
You’ll find sleek interiors, comfortable rooms, a terrace and a concept restaurant inspired by a typical Provençal butcher’s shop. How French!
Eco-friendly: This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Arriving in Avignon
2.2 mi from Avignon TGV
While you are in Avignon
0.1 mi from Pope's Palace, Avignon
Very Good
Good to know
- Great reception
- Friendly service
Very good luxury hotel. Good for sightseeing with nearby parking areas. Fantastic service.
Hotel facilities
- Air conditioning
- Car parking
- Accessible facilities
- Express check out
- Internet access
- Laundry facilities
- Safe
- Housekeeping
- Express check-in
Rooms
The comfortable rooms here include high-quality bedding, tea and coffee making facilities and free wi-fi.
Depending on your preferences, there is plenty of room categories to choose from: Standard Rooms with double bed or twin beds, Superior Rooms for more comfort and space or Family Rooms for three or four people.
Location
The Mercure Avignon Centre is only 2 minutes from the Palais des Papes, Place de l'Horloge and the famous Pont dAvignon. The Avignon TGV station is just a 10-minute taxi ride away.
Our hints & tips
The La Boucherie restaurant is open all week and has a sun-trap terrace. Just perfect for a little al fresco dining.
Arriving in Avignon
2.2 mi from Avignon TGV
While you are in Avignon
0.1 mi from Pope's Palace, Avignon
Very Good
Review breakdown
Good to know
- Great reception
- Friendly service
Rated by
Couple –
61%
Family –
21%
Business –
11%
Solo –
7%
Rated 4.3/5 based on reviews from all travellers
Very good luxury hotel. Good for sightseeing with nearby parking areas. Fantastic service.
Excellent Luxury Hotel
Review Highlights
Fantastic service
- Positive: 99% found the staff to be very friendly.
- Positive: 92% said the reception staff was great.
- Positive: 92% thought the service was very professional.
- Positive: Management was excellent, said 83%.
- Positive: Management was excellent, said 71%.
- Negative: Bad housekeeping, according to 62%.
- Negative: 60% said the booking process was inefficient.
Great location
- Positive: 100% liked the proximity to sightseeing.
- Positive: City centre within easy reach, said 100%.
- Positive: 100% enjoyed the restaurants & bars nearby.
- Positive: 100% liked the proximity to shopping.
- Positive: 100% thought it was easy to get to the train station.
- Neutral: Parking was ok, according to 54%.
- Negative: For 83%, parking prices were too high.
Tasty breakfast
Room is all right
- Positive: 83% thought the view was good.
- Positive: 95% enjoyed the balcony.
- Neutral: Only 61% said rooms were clean enough.
- Negative: 51% said rooms were small.
- Negative: 75% complained about the bathroom.
- Negative: 84% thought they were poorly maintained.
- Negative: 72% found problems with the furniture.
- Negative: Air conditioning was criticized by 76%.
- Negative: 73% had problems with the shower.
- Negative: For 80%, the rooms looked old.
- Negative: 60% criticized the small bathroom.
- Negative: 60% were disappointed with the minibar.
- Negative: 100% said the bathroom was dirty.
- Negative: 100% thought the tv was sub-standard.
- Negative: 100% thought the tv was sub-standard.
Quite clean
- Neutral: Only 61% said rooms were clean enough.
- Neutral: 55% thought the cleanliness of the hotel was average.
- Negative: 100% said the bathroom was dirty.
- Negative: Air conditioning was criticized by 71%.
- Negative: 79% criticized the small bathroom.
Food is all right
- Positive: 78% loved the menu selection.
- Negative: 64% did not enjoy the desserts.
- Negative: 67% found the side dishes unedible.
- Negative: Air conditioning was criticized by 74%.
- Negative: 75% criticized the small bathroom.
Comfortable
- Neutral: For only 61%, the noise level was all right.
- Negative: 51% said rooms were small.
- Negative: Air conditioning was criticized by 76%.
- Negative: 60% criticized the small bathroom.
- Negative: 62% criticized the small bathroom.
Vibe is not too good
- Neutral: 68% thought the atmosphere was somewhat friendly.
- Neutral: Only 60% thought, the hotel was luxurious.
- Negative: 88% criticized the unstylish hotel.
- Negative: 52% didn't like the unstylish hotel.
- Negative: For 100%, the lobby entrance was sub-standard.
- Negative: 100% thought the facilities needed updating.
- Negative: 79% found the grounds unpleasant.
Value for money could be better
- Positive: 78% thought the hotel was luxurious.
- Neutral: 64% thought the atmosphere was somewhat friendly.
- Negative: 88% criticized the unstylish hotel.
- Negative: For 95%, the lobby entrance was sub-standard.
- Negative: 52% didn't like the unstylish hotel.
- Negative: 100% thought the facilities needed updating.
- Negative: 75% found the grounds unpleasant.
Amenities are not the best
- Positive: 96% loved the terrace.
- Negative: 65% thought the building wasn't nice.
- Negative: For 100%, the lobby entrance was sub-standard.
- Negative: 95% complained about the elevator.
- Negative: 100% thought the facilities needed updating.
- Negative: 62% didn't like the architecture.
- Negative: 70% found the grounds unpleasant.
Bar could improve
