XO Hotels City Centre

3 star hotelBeursstraat 11 - 19, Amsterdam, 1012 JT, Netherlands

Discover the charm and excitement of Amsterdam from the perfect base: XO Hotels City Centre. Located in the vibrant heart of the city, just steps away from iconic attractions, world-class shopping, and picturesque canals, this three-star hotel offers the ideal blend of comfort, style and convenience for travellers seeking an unforgettable experience.

At the XO Hotels City Centre, you can enjoy:

24/7 Reception with friendly staff to assist you with local tips and recommendations
Bicycle rentals so you can experience Amsterdam like a local by exploring on two wheels
Free Wi-Fi and stay connected throughout your stay
Cosy lounge area so you can relax with a coffee or catch up on emails

XO Hotels City Centre offers an unbeatable location and all the amenities you need for a memorable stay. Whether you’re here to explore Amsterdam’s rich history, enjoy its vibrant nightlife, or simply soak in the charm of the canals, XO Hotels City Centre will make your visit exceptional.

Note: The hotel does not serve alcohol in the bar and restaurant. However, guests are allowed to bring their own alcoholic beverages to their room.

Arriving in Amsterdam

0.3 mi from Amsterdam CS

While you are in Amsterdam

0.2 mi from Dam Square

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Find the best accommodation for your upcoming stay…

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User reviews, 3.6 out of 5, Fair

4630 verified reviews

View reviews

Good to know

Rooms could be cleaner
Bathroom needs cleaning

Fair for traveling with friends. Close to Amsterdam Centraal. Close to the city center and train stations. Fantastic service.

Hotel facilities

Lift/Elevator

Rooms

Each room at the hotel has its own unique vibe and layout, thanks to the charming variety of buildings the property spans. However, certain comforts are guaranteed: all rooms feature cozy beds, a desk, a safe, air conditioning, a flat-screen TV, and a Nespresso machine, allowing you to enjoy complimentary coffee anytime — morning, noon or night.

Whether you’re travelling solo, as a couple, or with family, there is a room to suit all your needs.

Location

Situated in a series of 18th-century buildings in the city’s lively centre, XO Hotels City Centre is surrounded by history and culture. The bustling Dam Square, Anne Frank House, and the enchanting canals are all within walking distance. Explore the trendy neighbourhoods of Jordaan or De Negen Straatjes or hop on a tram to reach the Van Gogh Museum and Rijksmuseum with ease.

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Our hints & tips

Start your day with our hearty breakfast buffet, offering a selection of fresh pastries, breads, fruits, and hot dishes. Whether you’re preparing for a day of sightseeing or business meetings, the breakfast menu will energise you for the day ahead.

User reviews, 3.6 out of 5, Fair

4630 verified reviews

Review breakdown

Excellent

26%

Very good

36%

Good

19%

Fair

10%

Poor

10%

Good to know

Rooms could be cleaner
Bathroom needs cleaning

Rated by

Couple –

42%

Family –

38%

Solo –

17%

Business –

Rated 3.6/5 based on reviews from all travellers

Fair for traveling with friends. Close to Amsterdam Centraal. Close to the city center and train stations. Fantastic service.

Good City Hotel

Review Highlights

LocationUser reviews, 4.8 out of 5

1423 verified reviews

Great location

Positive: 100% thought it was easy to get to the train station.
Positive: City centre within easy reach, said 99%.
Positive: 94% liked the proximity to sightseeing.
Positive: 94% liked the proximity to shopping.
Positive: 100% enjoyed the restaurants & bars nearby.
Positive: Near to public transport, according to 96%.
Negative: Difficult to access by car, said 70%.

ServiceUser reviews, 3.8 out of 5

887 verified reviews

Fantastic service

Positive: 85% found the staff to be very friendly.
Positive: 72% said the reception staff was great.
Positive: 72% thought the service was very professional.
Positive: 100% said the recreation staff was great.
Positive: 83% found the restaurant service to be one of the best.
Negative: Bad housekeeping, according to 70%.
Negative: Hotel security was horrible, thought 63%.
Negative: 54% said the booking process was inefficient.
Negative: 75% didn't like the management.
Negative: 96% complained about the room service.

BreakfastUser reviews, 3.2 out of 5

254 verified reviews

Breakfast is average

Negative: 69% said the breakfast was too expensive.

FoodUser reviews, 2.4 out of 5

58 verified reviews

Food could be better

Neutral: Only 68% were satisfied with the menu.
Negative: For 88%, the dining experience was not enjoyable.
Negative: Unclean dining area, according to 100%.
Negative: 93% thought they were poorly maintained.
Negative: 79% said the bathroom was dirty.
Negative: 57% had problems with the shower.
Negative: 88% found problems with the furniture.
Negative: Air conditioning was criticized by 86%.
Negative: For 58%, the rooms looked old.
Negative: 71% criticized the small bathroom.
Negative: 96% were disappointed with the minibar.
Negative: 94% thought the tv was sub-standard.
Negative: 51% were unhappy with the view.
Negative: 69% were unsatisfied with the kitchenette.

RoomUser reviews, 2.2 out of 5

1578 verified reviews

Room needs to be improved

Neutral: 56% said the view was so-so.
Negative: 74% said rooms were dirty.
Negative: 65% complained about the bathroom.
Negative: 54% didn't like the uncomfortable beds.
Negative: 94% thought they were poorly maintained.
Negative: 56% said rooms were small.
Negative: 81% said the bathroom was dirty.
Negative: 87% found problems with the furniture.
Negative: 59% had problems with the shower.
Negative: Air conditioning was criticized by 80%.
Negative: For 58%, the rooms looked old.
Negative: 62% criticized the small bathroom.
Negative: 96% were disappointed with the minibar.
Negative: 98% thought the tv was sub-standard.
Negative: 75% were unsatisfied with the kitchenette.

VibeUser reviews, 2 out of 5

266 verified reviews

Vibe is not too good

Neutral: 59% said the view was so-so.
Negative: 73% criticized the unstylish hotel.
Negative: For 59%, the lobby entrance was sub-standard.
Negative: Unfriendly atmosphere, according to 58%.
Negative: 78% didn't like the unstylish hotel.
Negative: 72% criticized the plain hotel.
Negative: 82% said the bathroom was dirty.
Negative: 90% found problems with the furniture.
Negative: 60% had problems with the shower.
Negative: Air conditioning was criticized by 83%.
Negative: For 63%, the rooms looked old.
Negative: 98% thought the tv was sub-standard.
Negative: 95% were disappointed with the minibar.
Negative: 75% were unsatisfied with the kitchenette.

WiFiUser reviews, 1.8 out of 5

39 verified reviews

Complaints about WiFi

Negative: 87% said the wifi quality was bad.
Negative: For 59%, the lobby entrance was sub-standard.
Negative: Unfriendly atmosphere, according to 53%.
Negative: 78% didn't like the unstylish hotel.
Negative: 72% criticized the plain hotel.

CleanlinessUser reviews, 1.2 out of 5

856 verified reviews

Could use a good cleaning

Negative: 74% said rooms were dirty.
Negative: 81% said the bathroom was dirty.
Negative: 82% thought it was rather dirty.
Negative: Air conditioning was criticized by 82%.
Negative: 60% criticized the small bathroom.

AmenitiesUser reviews, 1.1 out of 5

336 verified reviews

Amenities are not the best

Negative: 79% thought the building wasn't nice.
Negative: For 59%, the lobby entrance was sub-standard.
Negative: 90% thought the facilities needed updating.
Negative: 77% complained about the elevator.
Negative: 62% found the grounds unpleasant.
Negative: 91% didn't like the architecture.

CleanlinessUser reviews, 1.2 out of 5

876 verified reviews

Could use a good cleaning

Negative: 75% said rooms were dirty.
Negative: 82% said the bathroom was dirty.
Negative: 82% thought it was rather dirty.
Negative: 85% thought the facilities needed updating.
Negative: 71% found the grounds unpleasant.
Negative: 88% didn't like the architecture.

AmenitiesUser reviews, 1.1 out of 5

339 verified reviews

Amenities are not the best

Negative: 78% thought the building wasn't nice.
Negative: For 59%, the lobby entrance was sub-standard.
Negative: 90% thought the facilities needed updating.
Negative: 77% complained about the elevator.
Negative: 67% found the grounds unpleasant.
Negative: 91% didn't like the architecture.

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