Sofitel Legend The Grand Hotel
5 star hotelHotelOudezijds Voorburgwal 197, Amsterdam, 1012 EX, NetherlandsNestled between two canals in the heart of the city lies a hotel layered in Dutch history; The Grand Amsterdam. It started as a 15th-century convent before becoming royal lodgings and even the city hall of Amsterdam.
Today it is an immaculate five-star Sofitel with a distinctly pan-European style. After a busy day of sightseeing, head to the spa to unwind with its heated indoor pool, sauna and fitness area. There's also a garden and terrace to soak up the sun.
The Michelin-starred Bridges restaurant is not to be missed. It specialises in organic seafood and boasts a varied and intriguing wine list. For an indulgent treat of caviar and lobster with your drink, head to the raw food and cocktail bar.
Eco-friendly: This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Arriving in Amsterdam
0.6 mi from Amsterdam CS
While you are in Amsterdam
0.2 mi from Dam Square
User reviews, 4.8 out of 5, Excellent
View reviews4.8/5
Excellent
4015 verified reviews
Good to know
- Professional service
- Friendly service
Excellent boutique hotel. Awesome rooms and service in a great location. Great pool.
Hotel facilities
- 24hr reception
- Air conditioning
- Accessible facilities
- Business services
- Bar
- Beauty salon
- Bicycle rental
- Car parking
- Child and Baby services
- Concierge and porterage facilities
- Cash machine
- Dry cleaning serviceÂ
- Express check inÂ
- Electric vehicle charging station
- Entertainment
- Gym
- HousekeepingÂ
- Internet access
- Laundry facilities
- Lift/Elevator
- Restaurant(s)
- Room service
- Spa facilities
- Safe
- Swimming pool(s)
- Shuttle services
- Tour and Activities desk
Rooms
The luxurious rooms offer walk-in rain showers, HD TVs, dressing gowns and slippers, free standard wi-fi (high-speed is chargeable) and Hermès toiletries, as well as a Nespresso machine.
Location
From The Grand, most of the key landmarks to visit are within easy walking distance, including the Van Gogh Museum, Anne Frank House and Amsterdam Centraal Station. Trams stop at Dam Square, just five minutes from the hotel, offer easy access to the entire city.
Our hints & tips
Few hotels are steeped in history as much as this one, dating back to the 16th-century. Amble through the charming garden, complete with a private outside terrace, or take some time out to relax in the spa. Explore the hotels’ culinary creations, from Le Petit Bistro with its Parisien charm, to the famous Bridges fish restaurant or afternoon tea in the library.
Arriving in Amsterdam
0.6 mi from Amsterdam CS
While you are in Amsterdam
0.2 mi from Dam Square
User reviews, 4.8 out of 5, Excellent
4.8/5
Excellent
4015 verified reviews
Review breakdown
Excellent
85%
Very good
11%
Good
2%
Fair
1%
Poor
1%
Good to know
- Professional service
- Friendly service
Rated by
Couple –
54%
Family –
24%
Business –
12%
Solo –
10%
Rated 4.8/5 based on reviews from all travellers
Excellent boutique hotel. Awesome rooms and service in a great location. Great pool.
Excellent Overall Ranking
Excellent Boutique Hotel
Review Highlights
Location4.9/5User reviews, 4.9 out of 5
Great location
- Positive: 94% liked the proximity to sightseeing.
- Positive: City centre within easy reach, said 98%.
- Positive: 97% enjoyed the restaurants & bars nearby.
- Positive: 100% liked the proximity to shopping.
- Positive: Near to public transport, according to 100%.
- Positive: Great parking, according to 92%.
- Positive: Near to public transport, according to 100%.
- Neutral: Reasonably accessible by car, said 56%.
Service4.6/5User reviews, 4.6 out of 5
Fantastic service
- Positive: 98% found the staff to be very friendly.
- Positive: 93% thought the service was very professional.
- Positive: 90% said the reception staff was great.
- Positive: 97% said the concierge service was amazing.
- Positive: Housekeeping was great, according to 75%.
- Positive: Lovely bar service, according to 100%.
- Positive: Management was excellent, said 83%.
- Positive: 100% said the recreation staff was great.
- Positive: 78% were impressed by the valet service.
- Positive: Hotel security was great, thought 73%.
- Neutral: Only 66% found the restaurant service to be good.
- Neutral: 58% found the room service acceptable.
- Neutral: Only 69% were satisfied with the booking process.
Bar4.6/5User reviews, 4.6 out of 5
Bar is awesome
- Positive: Lovely bar service, according to 100%.
- Positive: Delicious alcoholic drinks, according to 93%.
- Positive: 90% said the reception staff was great.
- Positive: 98% said the concierge service was amazing.
- Positive: Housekeeping was great, according to 71%.
- Positive: Lovely bar service, according to 100%.
- Positive: Management was excellent, said 83%.
- Positive: 100% said the recreation staff was great.
- Positive: 78% were impressed by the valet service.
- Positive: Hotel security was great, thought 73%.
- Positive: 100% said the recreation staff was great.
- Neutral: Only 68% found the restaurant service to be good.
- Neutral: 58% found the room service acceptable.
- Neutral: Only 69% were satisfied with the booking process.
Breakfast4.5/5User reviews, 4.5 out of 5
Tasty breakfast
- Positive: 70% were happy with the price of the breakfast.
- Positive: 80% thought rooms were spacious.
- Positive: 72% said rooms were clean.
- Positive: 100% thought the view was good.
- Positive: 76% liked the big bathroom.
- Negative: 51% complained about the bathroom.
- Negative: 65% thought they were poorly maintained.
- Negative: 53% had problems with the shower.
- Negative: For 62%, the rooms looked old.
- Negative: 82% found problems with the furniture.
- Negative: Air conditioning was criticized by 78%.
- Negative: 77% thought the tv was sub-standard.
- Negative: 79% said the bathroom was dirty.
- Negative: 57% were unsatisfied with the kitchenette.
Room4.2/5User reviews, 4.2 out of 5
Great room
- Positive: 82% said the beds were comfortable.
- Positive: 80% thought rooms were spacious.
- Positive: 83% said rooms were clean.
- Positive: 100% thought the view was good.
- Positive: 79% liked the big bathroom.
- Neutral: For only 57%, the bathroom was ok.
- Neutral: Cleanliness of the bathroom was average, said 50%.
- Negative: 58% thought they were poorly maintained.
- Negative: For 71%, the rooms looked old.
- Negative: 51% had problems with the shower.
- Negative: 80% found problems with the furniture.
- Negative: Air conditioning was criticized by 65%.
- Negative: 75% thought the tv was sub-standard.
- Negative: 60% were disappointed with the minibar.
- Negative: 100% were unsatisfied with the kitchenette.
Pool4.1/5User reviews, 4.1 out of 5
Great pool
- Positive: 80% said the beds were comfortable.
- Positive: 78% thought rooms were spacious.
- Positive: 83% said rooms were clean.
- Positive: 100% thought the view was good.
- Positive: 79% liked the big bathroom.
- Neutral: For only 58%, the bathroom was ok.
- Neutral: Cleanliness of the bathroom was average, said 50%.
- Neutral: 57% thought the minibar was ok.
- Negative: 59% thought they were poorly maintained.
- Negative: For 77%, the rooms looked old.
- Negative: 82% found problems with the furniture.
- Negative: 55% had problems with the shower.
- Negative: Air conditioning was criticized by 65%.
- Negative: 71% were disappointed with the minibar.
- Negative: 100% were unsatisfied with the kitchenette.
Comfort4.1/5User reviews, 4.1 out of 5
Very comfortable
- Positive: 82% said the beds were comfortable.
- Positive: 80% thought rooms were spacious.
- Positive: 83% thought it was pleasantly quiet.
- Positive: 79% liked the big bathroom.
- Positive: 80% liked the big bathroom.
- Neutral: Only 60% thought the fish/seafood dishes were good.
- Negative: Air conditioning was criticized by 65%.
- Negative: 85% found problems with the furniture.
- Negative: 62% had problems with the shower.
- Negative: 77% said the bathroom was dirty.
- Negative: 73% thought the tv was sub-standard.
- Negative: 80% were disappointed with the minibar.
- Negative: 67% said the bathroom was dirty.
- Negative: 75% were unsatisfied with the kitchenette.
- Negative: 83% were disappointed with the minibar.
Food4.1/5User reviews, 4.1 out of 5
Delicious food
- Positive: 79% loved the menu selection.
- Positive: Yummy desserts, said 83%.
- Positive: 95% liked the big bathroom.
- Neutral: 51% thought the dining experience was appropriate.
- Neutral: Side dishes were satisfying, according to only 60%.
- Neutral: Only 60% thought the fish/seafood dishes were good.
- Neutral: Only 56% thought the fish/seafood dishes were good.
- Negative: 56% thought beef and steak dishes were not good.
- Negative: For 58%, the rooms looked old.
- Negative: 73% thought the tv was sub-standard.
- Negative: Air conditioning was criticized by 89%.
- Negative: 56% said the bathroom was dirty.
- Negative: 57% were unsatisfied with the kitchenette.
- Negative: 83% were disappointed with the minibar.
Amenities4/5User reviews, 4 out of 5
Great amenities
- Positive: 80% thought the building was wonderful.
- Positive: 98% found the grounds to be nice.
- Positive: 81% thought the architecture was beautiful.
- Positive: 77% enjoyed the lobby entrance.
- Positive: 90% thought the view was good.
- Positive: 94% liked the big bathroom.
- Neutral: Cleanliness of the bathroom was average, said 62%.
- Negative: 71% thought the facilities needed updating.
- Negative: 61% found problems with the furniture.
- Negative: For 52%, the rooms looked old.
- Negative: 84% thought the tv was sub-standard.
- Negative: Air conditioning was criticized by 91%.
- Negative: 90% were disappointed with the minibar.
- Negative: 67% were unsatisfied with the kitchenette.
Cleanliness3.8/5User reviews, 3.8 out of 5
Clean
- Positive: 83% said rooms were clean.
- Positive: 83% said that wellness & sports facilities were clean.
- Positive: 83% said that wellness & sports facilities were clean.
- Positive: 83% said that wellness & sports facilities were clean.
- Neutral: Cleanliness of the bathroom was average, said 50%.
WiFi3.3/5User reviews, 3.3 out of 5
Regular internet service
- Neutral: The price was ok for 60%.
- Negative: 67% said the wifi quality was bad.
Value2.4/5User reviews, 2.4 out of 5
Value for money could be better
- Positive: 70% were happy with the price of the breakfast.
- Positive: 71% were happy with the price.
Value2.2/5User reviews, 2.2 out of 5
Value for money could be better
- Neutral: Breakfast prices were ok, according to 50%.
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