Sofitel Legend The Grand Hotel
5 star hotelHotelOudezijds Voorburgwal 197, Amsterdam, 1012 EX, NetherlandsNestled between two canals in the heart of the city lies a hotel layered in Dutch history; The Grand Amsterdam. It started as a 15th-century convent before becoming royal lodgings and even the city hall of Amsterdam.
Today it is an immaculate five-star Sofitel with a distinctly pan-European style. After a busy day of sightseeing, head to the spa to unwind with its heated indoor pool, sauna and fitness area. There's also a garden and terrace to soak up the sun.
The Michelin-starred Bridges restaurant is not to be missed. It specialises in organic seafood and boasts a varied and intriguing wine list. For an indulgent treat of caviar and lobster with your drink, head to the raw food and cocktail bar.
Eco-friendly: This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Arriving in Amsterdam
0.6 mi from Amsterdam CS
While you are in Amsterdam
0.2 mi from Royal Palace of Amsterdam
User reviews, 4.8 out of 5, Excellent
View reviews4.8/5
Excellent
4251 verified reviews
Good to know
- Professional service
- Friendly service
Excellent boutique hotel. Awesome rooms and service in a great location. Great pool.
Hotel facilities
- 24hr reception
- Accessible facilities
- Air conditioning
- Business services
- Bar
- Beauty salon
- Bicycle rental
- Concierge and porterage facilities
- Cash machine
- Child and Baby services
- Car parking
- Dry cleaning serviceÂ
- Express check inÂ
- Electric vehicle charging station
- Entertainment
- Gym
- HousekeepingÂ
- Internet access
- Laundry facilities
- Lift/Elevator
- Restaurant(s)
- Room service
- Safe
- Spa facilities
- Swimming pool(s)
- Shuttle services
- Tour and Activities desk
Rooms
The luxurious rooms offer walk-in rain showers, HD TVs, dressing gowns and slippers, free standard wi-fi (high-speed is chargeable) and Hermès toiletries, as well as a Nespresso machine.
Location
From The Grand, most of the key landmarks to visit are within easy walking distance, including the Van Gogh Museum, Anne Frank House and Amsterdam Centraal Station. Trams stop at Dam Square, just five minutes from the hotel, offer easy access to the entire city.
Our hints & tips
Few hotels are steeped in history as much as this one, dating back to the 16th-century. Amble through the charming garden, complete with a private outside terrace, or take some time out to relax in the spa. Explore the hotels’ culinary creations, from Le Petit Bistro with its Parisien charm, to the famous Bridges fish restaurant or afternoon tea in the library.
Arriving in Amsterdam
0.6 mi from Amsterdam CS
While you are in Amsterdam
0.2 mi from Royal Palace of Amsterdam
User reviews, 4.8 out of 5, Excellent
4.8/5
Excellent
4251 verified reviews
Review breakdown
Excellent
83%
Very good
11%
Good
2%
Fair
2%
Poor
1%
Good to know
- Professional service
- Friendly service
Rated by
Couple –
52%
Family –
26%
Business –
14%
Solo –
8%
Rated 4.8/5 based on reviews from all travellers
Excellent boutique hotel. Awesome rooms and service in a great location. Great pool.
Excellent Overall Ranking
Excellent Boutique Hotel
Review Highlights
Location4.8/5User reviews, 4.8 out of 5
Great location
- Positive: 97% liked the proximity to sightseeing.
- Positive: City centre within easy reach, said 98%.
- Positive: 98% enjoyed the restaurants & bars nearby.
- Positive: 100% liked the proximity to shopping.
- Positive: Great parking, according to 87%.
- Positive: Near to public transport, according to 100%.
- Positive: Near to public transport, according to 100%.
- Neutral: Reasonably accessible by car, said 52%.
Bar4.7/5User reviews, 4.7 out of 5
Bar is awesome
- Positive: Lovely bar service, according to 100%.
- Positive: Delicious alcoholic drinks, according to 91%.
- Positive: 90% thought the service was very professional.
- Positive: 97% said the concierge service was amazing.
- Positive: Lovely bar service, according to 98%.
- Positive: Management was excellent, said 96%.
- Positive: 100% were impressed by the valet service.
- Positive: 100% said the recreation staff was great.
- Positive: 100% said the tour guides were very nice.
- Neutral: Only 56% found the restaurant service to be good.
- Neutral: Housekeeping was ok, according to 65%.
- Neutral: 69% found the room service acceptable.
- Neutral: Only 57% were satisfied with the booking process.
Service4.6/5User reviews, 4.6 out of 5
Fantastic service
- Positive: 98% found the staff to be very friendly.
- Positive: 88% said the reception staff was great.
- Positive: 90% thought the service was very professional.
- Positive: 97% said the concierge service was amazing.
- Positive: Lovely bar service, according to 100%.
- Positive: Management was excellent, said 96%.
- Positive: 83% were impressed by the valet service.
- Positive: 100% said the recreation staff was great.
- Positive: 100% said the tour guides were very nice.
- Neutral: Only 60% found the restaurant service to be good.
- Neutral: Housekeeping was ok, according to 63%.
- Neutral: 62% found the room service acceptable.
- Neutral: Only 58% were satisfied with the booking process.
Breakfast4.3/5User reviews, 4.3 out of 5
Tasty breakfast
- Positive: 80% thought rooms were spacious.
- Positive: 72% said rooms were clean.
- Positive: 100% thought the view was good.
- Positive: 76% liked the big bathroom.
- Neutral: Breakfast prices were ok, according to 63%.
- Negative: 51% complained about the bathroom.
- Negative: 65% thought they were poorly maintained.
- Negative: 53% had problems with the shower.
- Negative: For 62%, the rooms looked old.
- Negative: 82% found problems with the furniture.
- Negative: Air conditioning was criticized by 78%.
- Negative: 77% thought the tv was sub-standard.
- Negative: 79% said the bathroom was dirty.
- Negative: 57% were unsatisfied with the kitchenette.
Room4/5User reviews, 4 out of 5
Great room
- Positive: 83% said the beds were comfortable.
- Positive: 76% thought rooms were spacious.
- Positive: 72% said rooms were clean.
- Positive: 100% thought the view was good.
- Positive: 74% liked the big bathroom.
- Neutral: 57% thought the minibar was ok.
- Negative: 53% complained about the bathroom.
- Negative: 59% had problems with the shower.
- Negative: 84% found problems with the furniture.
- Negative: For 61%, the rooms looked old.
- Negative: Air conditioning was criticized by 75%.
- Negative: 75% thought the tv was sub-standard.
- Negative: 77% said the bathroom was dirty.
- Negative: 71% were disappointed with the minibar.
- Negative: 100% were unsatisfied with the kitchenette.
Comfort3.9/5User reviews, 3.9 out of 5
Very comfortable
- Positive: 83% said the beds were comfortable.
- Positive: 76% thought rooms were spacious.
- Positive: 76% thought it was pleasantly quiet.
- Positive: 74% liked the big bathroom.
- Positive: 100% liked the big bathroom.
- Neutral: Only 56% thought the fish/seafood dishes were good.
- Neutral: The price was ok for 62%.
- Neutral: 57% thought the minibar was ok.
- Negative: Air conditioning was criticized by 75%.
- Negative: 81% found problems with the furniture.
- Negative: 75% thought the tv was sub-standard.
- Negative: Air conditioning was criticized by 91%.
- Negative: 69% said the bathroom was dirty.
- Negative: 60% were disappointed with the minibar.
- Negative: 100% were unsatisfied with the kitchenette.
Food3.9/5User reviews, 3.9 out of 5
Delicious food
- Positive: 70% loved the menu selection.
- Positive: Yummy desserts, said 78%.
- Positive: 97% liked the big bathroom.
- Neutral: 54% thought the dining experience was appropriate.
- Neutral: Only 56% thought the fish/seafood dishes were good.
- Negative: The price was too high for 55%.
- Negative: Unclean dining area, according to 90%.
- Negative: 56% thought beef and steak dishes were not good.
- Negative: 68% found problems with the furniture.
- Negative: For 69%, the rooms looked old.
- Negative: 68% thought the tv was sub-standard.
- Negative: Air conditioning was criticized by 90%.
- Negative: 67% said the bathroom was dirty.
- Negative: 75% were unsatisfied with the kitchenette.
- Negative: 83% were disappointed with the minibar.
Amenities3.8/5User reviews, 3.8 out of 5
Great amenities
- Positive: 96% found the grounds to be nice.
- Positive: 75% thought the architecture was beautiful.
- Positive: 88% enjoyed the lobby entrance.
- Positive: 95% liked the big bathroom.
- Neutral: Only 56% thought the fish/seafood dishes were good.
- Negative: 67% thought the facilities needed updating.
- Negative: Unclean dining area, according to 90%.
- Negative: 56% thought beef and steak dishes were not good.
- Negative: For 58%, the rooms looked old.
- Negative: 73% thought the tv was sub-standard.
- Negative: Air conditioning was criticized by 89%.
- Negative: 56% said the bathroom was dirty.
- Negative: 57% were unsatisfied with the kitchenette.
- Negative: 83% were disappointed with the minibar.
Pool3.8/5User reviews, 3.8 out of 5
Great pool
- Positive: 72% said rooms were clean.
- Positive: 83% said that wellness & sports facilities were clean.
- Positive: 90% thought the view was good.
- Positive: 94% liked the big bathroom.
- Neutral: 60% thought the cleanliness of the hotel was average.
- Neutral: Cleanliness of the bathroom was average, said 62%.
- Negative: 79% said the bathroom was dirty.
- Negative: Unclean dining area, according to 92%.
- Negative: 61% found problems with the furniture.
- Negative: For 52%, the rooms looked old.
- Negative: 84% thought the tv was sub-standard.
- Negative: Air conditioning was criticized by 91%.
- Negative: 90% were disappointed with the minibar.
- Negative: 67% were unsatisfied with the kitchenette.
Cleanliness3.4/5User reviews, 3.4 out of 5
Quite clean
- Positive: 72% said rooms were clean.
- Positive: 83% said that wellness & sports facilities were clean.
- Neutral: 62% thought the cleanliness of the hotel was average.
- Negative: 77% said the bathroom was dirty.
- Negative: Unclean dining area, according to 90%.
WiFi2.8/5User reviews, 2.8 out of 5
Regular internet service
- Neutral: The price was ok for 60%.
- Negative: 69% said the wifi quality was bad.
Value2.4/5User reviews, 2.4 out of 5
Value for money could be better
- Positive: 70% were happy with the price of the breakfast.
- Positive: 71% were happy with the price.
Value2.2/5User reviews, 2.2 out of 5
Value for money could be better
- Neutral: Breakfast prices were ok, according to 50%.
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