Sofitel Legend The Grand Hotel
5 star hotelHotelOudezijds Voorburgwal 197, Amsterdam, 1012 EX, NetherlandsNestled between two canals in the heart of the city lies a hotel layered in Dutch history; The Grand Amsterdam. It started as a 15th-century convent before becoming royal lodgings and even the city hall of Amsterdam.
Today it is an immaculate five-star Sofitel with a distinctly pan-European style. After a busy day of sightseeing, head to the spa to unwind with its heated indoor pool, sauna and fitness area. There's also a garden and terrace to soak up the sun.
The Michelin-starred Bridges restaurant is not to be missed. It specialises in organic seafood and boasts a varied and intriguing wine list. For an indulgent treat of caviar and lobster with your drink, head to the raw food and cocktail bar.
Eco-friendly: This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Arriving in Amsterdam
0.6 mi from Amsterdam CS
While you are in Amsterdam
0.2 mi from Royal Palace of Amsterdam
User reviews, 4.8 out of 5, Excellent
View reviews4.8/5
Excellent
4297 verified reviews
Good to know
- Professional service
- Friendly service
Excellent boutique hotel. Awesome rooms and service in a great location. Great pool.
Hotel facilities
- 24hr reception
- Air conditioning
- Bar
- Beauty salon
- Bicycle rental
- Business services
- Car parking
- Cash machine
- Child and Baby services
- Concierge and porterage facilities
- Accessible facilities
- Gym
- Internet access
- Laundry facilities
- Lift/Elevator
- Restaurant(s)
- Room service
- Safe
- Spa facilities
- Swimming pool(s)
- Tour and Activities desk
- HousekeepingÂ
- Dry cleaning serviceÂ
- Express check-inÂ
- Electric vehicle charging station
Rooms
The luxurious rooms offer walk-in rain showers, HD TVs, dressing gowns and slippers, free standard wi-fi (high-speed is chargeable) and Hermès toiletries, as well as a Nespresso machine.
Location
From The Grand, most of the key landmarks to visit are within easy walking distance, including the Van Gogh Museum, Anne Frank House and Amsterdam Centraal Station. Trams stop at Dam Square, just five minutes from the hotel, offer easy access to the entire city.
Our hints & tips
Few hotels are steeped in history as much as this one, dating back to the 16th-century. Amble through the charming garden, complete with a private outside terrace, or take some time out to relax in the spa. Explore the hotels’ culinary creations, from Le Petit Bistro with its Parisien charm, to the famous Bridges fish restaurant or afternoon tea in the library.
Arriving in Amsterdam
0.6 mi from Amsterdam CS
While you are in Amsterdam
0.2 mi from Royal Palace of Amsterdam
User reviews, 4.8 out of 5, Excellent
4.8/5
Excellent
4297 verified reviews
Review breakdown
Excellent
83%
Very good
11%
Good
2%
Fair
2%
Poor
1%
Good to know
- Professional service
- Friendly service
Rated by
Couple –
50%
Family –
27%
Business –
15%
Solo –
8%
Rated 4.8/5 based on reviews from all travellers
Excellent boutique hotel. Awesome rooms and service in a great location. Great pool.
Excellent Overall Ranking
Excellent Boutique Hotel
Review Highlights
Location4.9/5User reviews, 4.9 out of 5
Great location
- Positive: 99% liked the proximity to sightseeing.
- Positive: City centre within easy reach, said 98%.
- Positive: 100% liked the proximity to shopping.
- Positive: 96% enjoyed the restaurants & bars nearby.
- Positive: Great parking, according to 88%.
- Positive: Near to public transport, according to 100%.
- Positive: Near to public transport, according to 100%.
- Negative: Difficult to access by car, said 53%.
Service4.6/5User reviews, 4.6 out of 5
Fantastic service
- Positive: 98% found the staff to be very friendly.
- Positive: 86% said the reception staff was great.
- Positive: 91% thought the service was very professional.
- Positive: 97% said the concierge service was amazing.
- Positive: Housekeeping was great, according to 76%.
- Positive: Lovely bar service, according to 97%.
- Positive: Management was excellent, said 92%.
- Positive: 86% were impressed by the valet service.
- Positive: 100% said the tour guides were very nice.
- Positive: 100% said the tour guides were very nice.
- Neutral: Only 57% found the restaurant service to be good.
- Neutral: 68% found the room service acceptable.
- Negative: 58% said the booking process was inefficient.
Breakfast4.4/5User reviews, 4.4 out of 5
Tasty breakfast
- Positive: Lovely bar service, according to 96%.
- Positive: 85% thought the service was very professional.
- Positive: 92% said the concierge service was amazing.
- Positive: Lovely bar service, according to 97%.
- Positive: Management was excellent, said 85%.
- Positive: 90% were impressed by the valet service.
- Positive: 100% said the recreation staff was great.
- Positive: 100% said the tour guides were very nice.
- Positive: 100% said the tour guides were very nice.
- Neutral: Breakfast prices were ok, according to 69%.
- Neutral: Only 55% found the restaurant service to be good.
- Neutral: Housekeeping was ok, according to 67%.
- Neutral: 66% found the room service acceptable.
Room4.2/5User reviews, 4.2 out of 5
Great room
- Positive: 84% said the beds were comfortable.
- Positive: 84% thought rooms were spacious.
- Positive: 76% said rooms were clean.
- Positive: 100% thought the view was good.
- Positive: 100% liked the big bathroom.
- Neutral: Only 50% thought the shower was ok.
- Negative: 65% thought they were poorly maintained.
- Negative: For 64%, the rooms looked old.
- Negative: 83% found problems with the furniture.
- Negative: 79% thought the tv was sub-standard.
- Negative: Air conditioning was criticized by 93%.
- Negative: 71% said the bathroom was dirty.
- Negative: 57% were unsatisfied with the kitchenette.
- Negative: 60% were disappointed with the minibar.
Comfort4.1/5User reviews, 4.1 out of 5
Very comfortable
- Positive: 84% said the beds were comfortable.
- Positive: 84% thought rooms were spacious.
- Positive: 78% thought it was pleasantly quiet.
- Positive: 100% liked the big bathroom.
- Positive: 100% liked the big bathroom.
- Neutral: Only 54% thought the shower was ok.
- Neutral: 57% thought the minibar was ok.
- Negative: Air conditioning was criticized by 93%.
- Negative: 81% found problems with the furniture.
- Negative: 72% thought the tv was sub-standard.
- Negative: Air conditioning was criticized by 91%.
- Negative: 64% said the bathroom was dirty.
- Negative: 60% were disappointed with the minibar.
- Negative: 60% were disappointed with the minibar.
- Negative: 100% were unsatisfied with the kitchenette.
Amenities4.1/5User reviews, 4.1 out of 5
Great amenities
- Positive: 83% thought the building was wonderful.
- Positive: 93% found the grounds to be nice.
- Positive: 78% thought the architecture was beautiful.
- Positive: 83% enjoyed the lobby entrance.
- Positive: 97% thought the view was good.
- Positive: 100% liked the big bathroom.
- Neutral: Only 53% thought the shower was ok.
- Neutral: 57% thought the minibar was ok.
- Negative: 53% thought the facilities needed updating.
- Negative: 81% found problems with the furniture.
- Negative: 75% thought the tv was sub-standard.
- Negative: Air conditioning was criticized by 91%.
- Negative: 69% said the bathroom was dirty.
- Negative: 60% were disappointed with the minibar.
- Negative: 100% were unsatisfied with the kitchenette.
Food3.9/5User reviews, 3.9 out of 5
Delicious food
- Positive: Yummy desserts, said 74%.
- Positive: 94% thought the view was good.
- Positive: 97% liked the big bathroom.
- Neutral: Only 63% were satisfied with the menu.
- Neutral: 60% thought the dining experience was appropriate.
- Neutral: Side dishes were satisfying, according to only 57%.
- Neutral: Only 56% thought the fish/seafood dishes were good.
- Neutral: Only 67% thought the shower was ok.
- Negative: 68% found problems with the furniture.
- Negative: For 69%, the rooms looked old.
- Negative: 68% thought the tv was sub-standard.
- Negative: Air conditioning was criticized by 90%.
- Negative: 67% said the bathroom was dirty.
- Negative: 75% were unsatisfied with the kitchenette.
- Negative: 83% were disappointed with the minibar.
Pool3.8/5User reviews, 3.8 out of 5
Great pool
- Positive: Yummy desserts, said 76%.
- Positive: 71% enjoyed the side dishes.
- Positive: 95% liked the big bathroom.
- Neutral: Only 63% were satisfied with the menu.
- Neutral: 60% thought the dining experience was appropriate.
- Neutral: The price was ok for 50%.
- Neutral: Only 66% thought the shower was ok.
- Negative: 62% found problems with the furniture.
- Negative: For 58%, the rooms looked old.
- Negative: 73% thought the tv was sub-standard.
- Negative: Air conditioning was criticized by 89%.
- Negative: 56% said the bathroom was dirty.
- Negative: 57% were unsatisfied with the kitchenette.
- Negative: 83% were disappointed with the minibar.
Cleanliness3.6/5User reviews, 3.6 out of 5
Clean
- Positive: 76% said rooms were clean.
- Positive: 83% said that wellness & sports facilities were clean.
- Positive: 90% thought the view was good.
- Positive: 94% liked the big bathroom.
- Neutral: 64% thought the cleanliness of the hotel was average.
- Neutral: The price was ok for 60%.
- Neutral: Cleanliness of the bathroom was average, said 62%.
- Negative: 71% said the bathroom was dirty.
- Negative: 61% found problems with the furniture.
- Negative: For 52%, the rooms looked old.
- Negative: 84% thought the tv was sub-standard.
- Negative: Air conditioning was criticized by 91%.
- Negative: 90% were disappointed with the minibar.
- Negative: 67% were unsatisfied with the kitchenette.
WiFi3.4/5User reviews, 3.4 out of 5
Regular internet service
- Positive: 74% thought it was clean.
- Positive: 83% said that wellness & sports facilities were clean.
- Neutral: Cleanliness of the bathroom was average, said 53%.
- Neutral: The price was ok for 60%.
- Negative: 67% said the wifi quality was bad.
WiFi3.3/5User reviews, 3.3 out of 5
Regular internet service
- Neutral: The price was ok for 60%.
- Negative: 62% said the wifi quality was bad.
Value2.4/5User reviews, 2.4 out of 5
Value for money could be better
- Positive: 70% were happy with the price of the breakfast.
- Positive: 71% were happy with the price.
Value2.2/5User reviews, 2.2 out of 5
Value for money could be better
- Neutral: Breakfast prices were ok, according to 50%.
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