Strathmore Hotel - Gem Hotel
4 star hotelHotel41 Queen's Gate Gardens, London, SW7 5NB, United KingdomThe Strathmore is a grand 4-Star hotel in South Kensington and close to some of London's famous museums. This beautifully restored Victorian mansion houses 77 classical and elegant rooms.
There is also a chandeliered restaurant with high ceilings and a stylish bar with an original fireplace, which offers light snacks and afternoon tea.
Eco-friendly: This property has taken steps to provide more sustainable and environmentally friendly travel (eg. The option to opt-out of daily room cleaning and to reuse towels).
Arriving in London
3.4 mi from London St Pancras Int’l
While you are in London
0.2 mi from Natural History Museum
Very Good
Good to know
- Close to public transport
- Clean rooms
Very good for traveling with friends. Close to Gloucester Road. Good for sightseeing with access to public transportation.
Hotel facilities
- Bar
- Business services
- Child and Baby services
- Concierge and porterage facilities
- Internet access
- Laundry facilities
- Restaurant(s)
- Room service
- Housekeeping
- Dry cleaning service
- Express check-in
Rooms
The hotel has 77 elegant and contemporary bedrooms, which feature a marble and granite en-suite bathroom, carved wood furniture, LCD flat-screen televisions and wi-fi.
There is a selection of room types available, weather you a solo traveller, a couple or a family, you are guaranteed to find the right room for you.
Location
The Strathmore is an ideal base for your stay in London with Gloucester Road Tube Station just 3-minutes away. The Victoria and Albert Museum and the Royal Albert Hall are just some of the famous local attractions and can be reached within 15 minutes.
There’s a wide variety of restaurants, bars and cafes in the local area, with plenty of greenery close by at Hyde Park and Kensington Palace Gardens.
Our hints & tips
-
Breakfast and dinner are served daily at the in-house restaurant, while a traditional afternoon tea can be ordered in the inviting lounge bar.
-
The varied bar menu offers a wide selection of alcoholic drinks and hot/cold beverages, together with a range of snacks and light bites.
Arriving in London
3.4 mi from London St Pancras Int’l
While you are in London
0.2 mi from Natural History Museum
Very Good
Review breakdown
Good to know
- Close to public transport
- Clean rooms
Rated by
Couple –
45%
Family –
38%
Solo –
15%
Business –
2%
Rated 4.2/5 based on reviews from all travellers
Very good for traveling with friends. Close to Gloucester Road. Good for sightseeing with access to public transportation.
Excellent Romantic Hotel
Excellent Luxury Hotel
Review Highlights
Great location
- Positive: Near to public transport, according to 99%.
- Positive: 99% liked the proximity to sightseeing.
- Positive: 90% liked the proximity to shopping.
- Positive: 100% enjoyed the restaurants & bars nearby.
- Positive: Easily accessible by car, said 90%.
- Positive: 100% thought it was easy to get to the train station.
- Positive: City centre within easy reach, said 100%.
Bar is awesome
- Positive: Delicious alcoholic drinks, according to 100%.
- Positive: 79% thought the service was very professional.
- Positive: Housekeeping was great, according to 74%.
- Positive: Hotel security was great, thought 80%.
- Neutral: 65% said the reception staff was ok.
- Neutral: 50% thought the management was tolerable.
- Neutral: Only 57% were satisfied with the booking process.
- Negative: 72% complained about the restaurant service.
- Negative: Bar service was unacceptable, according to 62%.
- Negative: 70% complained about the room service.
- Negative: 60% complained about the concierge service.
Fantastic service
- Positive: 96% found the staff to be very friendly.
- Positive: 81% thought the service was very professional.
- Positive: 71% said the reception staff was great.
- Positive: Housekeeping was great, according to 78%.
- Positive: Hotel security was great, thought 80%.
- Positive: Hotel security was great, thought 80%.
- Neutral: Only 50% found the restaurant service to be good.
- Neutral: Only 57% were satisfied with the booking process.
- Neutral: 50% said the concierge service was sufficient.
Clean
- Positive: 77% said rooms were clean.
- Positive: 76% thought it was clean.
- Negative: Unclean dining area, according to 86%.
- Negative: Unclean dining area, according to 86%.
Good internet service
- Positive: 77% said rooms were clean.
- Positive: 76% thought it was clean.
- Negative: For 57%, the dining experience was not enjoyable.
- Negative: 73% said the pork dishes didn't taste good.
- Negative: 75% found the side dishes unedible.
- Negative: The price was too high for 56%.
- Negative: 89% were unsatisified with the snacks.
Breakfast is average
- Positive: 76% said rooms were clean.
- Positive: 74% thought the view was good.
- Negative: 70% said the breakfast was too expensive.
- Negative: 71% complained about the bathroom.
- Negative: 54% didn't like the uncomfortable beds.
- Negative: 88% thought they were poorly maintained.
- Negative: Air conditioning was criticized by 85%.
- Negative: 85% found problems with the furniture.
- Negative: 93% criticized the small bathroom.
- Negative: 69% had problems with the shower.
- Negative: For 77%, the rooms looked old.
- Negative: 54% said the bathroom was dirty.
- Negative: 100% were disappointed with the minibar.
Room is all right
- Positive: 77% said rooms were clean.
- Positive: 79% thought the view was good.
- Neutral: 68% said the view was so-so.
- Negative: 75% said rooms were small.
- Negative: 67% complained about the bathroom.
- Negative: 54% didn't like the uncomfortable beds.
- Negative: 86% thought they were poorly maintained.
- Negative: Air conditioning was criticized by 84%.
- Negative: 93% criticized the small bathroom.
- Negative: 87% found problems with the furniture.
- Negative: 66% had problems with the shower.
- Negative: For 79%, the rooms looked old.
- Negative: 100% were disappointed with the minibar.
- Negative: 53% thought the tv was sub-standard.
Amenities are not the best
- Positive: 85% found the grounds to be nice.
- Positive: 73% thought the view was good.
- Neutral: 65% considered the lobby entrance to be so-so.
- Neutral: 69% said the architecture was not spectacular.
- Neutral: 68% said the view was so-so.
- Negative: 58% thought the building wasn't nice.
- Negative: 92% complained about the elevator.
- Negative: 96% thought the facilities needed updating.
- Negative: 100% were unhappy with the handicap accessible facilities.
- Negative: 74% had problems with the shower.
- Negative: For 76%, the rooms looked old.
- Negative: 98% were disappointed with the minibar.
More comfort would be nice
- Positive: 76% thought it was pleasantly quiet.
- Negative: 75% said rooms were small.
- Negative: 54% didn't like the uncomfortable beds.
- Negative: Air conditioning was criticized by 84%.
- Negative: 93% criticized the small bathroom.
More comfort would be nice
- Neutral: For only 67%, the noise level was all right.
- Negative: 78% said rooms were small.
- Negative: 57% didn't like the uncomfortable beds.
- Negative: Air conditioning was criticized by 86%.
- Negative: 93% criticized the small bathroom.
