Dorsett Shepherds Bush
4 star hotelHotel58 Shepherds Bush Green, London, W12 8QE, United KingdomThe Dorsett Shepherds Bush is a stylish and contemporary hotel nestled in the heart of West London. Located in a vibrant and culturally rich area, the hotel offers a unique blend of modern elegance and traditional charm, making it the perfect hotel for both business and leisure travellers.
Guests can indulge in a variety of culinary delights at the on-site restaurants and bars, offering everything from international cuisine to local favourites. For those seeking relaxation, the hotel boasts a state-of-the-art spa and wellness centre, complete with rejuvenating treatments and facilities.
Eco-friendly: This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
Arriving in London
4.6 mi from London St Pancras Int’l
While you are in London
2.1 mi from Natural History Museum
Good
Good to know
- Great shopping
- AC needs updating
Good luxury hotel. Close to Central London. Located near shopping areas and has easy access to public transportation.
Hotel facilities
- Air conditioning
- Bar
- Business services
- Cash machine
- Concierge and porterage facilities
- Accessible facilities
- Internet access
- Laundry facilities
- Lift/Elevator
- Restaurant(s)
- Room service
- Safe
- Spa facilities
- Housekeeping
Rooms
Housed in a stunning Grade II listed building, the Dorsett Shepherds Bush seamlessly combines historic architecture with luxurious interiors. The 317 beautifully appointed rooms and suites are designed to provide the utmost comfort and convenience, featuring plush bedding, modern amenities, and elegant décor.
The sophisticated rooms all feature free Wi-Fi, air conditioning, 37" LCD TVs, a work desk and luxurious marble bathrooms with toiletries and a hairdryer.
Location
The main attraction in this area is Westfield shopping centre, which boasts hundreds of high street stores, luxury boutiques, department stores, restaurants, cafes and a vast cinema complex. When you’ve had your fill of retail therapy and want to venture into the real London, you can hop on a tube at Goldhawk Road, just 4 minutes away, or Shepherd’s Bush station, 8 minutes away.
Our hints & tips
Experience Europe's largest shopping centre, Westfield London, which is right around the corner. If shopping isn't for you, the nearby tube station connects you to the rest of London.
After long days of shopping and sightseeing, this hotel's beautiful Jin Bar is a great place to unwind. And if you're feeling more energetic, there's also a gym and spa.
Arriving in London
4.6 mi from London St Pancras Int’l
While you are in London
2.1 mi from Natural History Museum
Good
Review breakdown
Good to know
- Great shopping
- AC needs updating
Rated by
Couple –
40%
Family –
38%
Solo –
16%
Business –
6%
Rated 4/5 based on reviews from all travellers
Good luxury hotel. Close to Central London. Located near shopping areas and has easy access to public transportation.
Excellent Luxury Hotel
Excellent Business Hotel
Review Highlights
Great location
- Positive: 99% liked the proximity to shopping.
- Positive: Near to public transport, according to 99%.
- Positive: 100% enjoyed the restaurants & bars nearby.
- Positive: 98% thought it was easy to get to the train station.
- Positive: 80% liked the proximity to sightseeing.
- Positive: 80% liked the proximity to sightseeing.
- Neutral: Average proximity to the city centre, said 67%.
- Negative: Not enough parking facilities, according to 72%.
Fantastic service
- Positive: 87% found the staff to be very friendly.
- Positive: 78% said the concierge service was amazing.
- Positive: 83% said the recreation staff was great.
- Positive: Lovely bar service, according to 92%.
- Positive: 71% said the recreation staff was great.
- Neutral: 70% said the reception staff was great.
- Neutral: Only 66% thought the service was professional.
- Neutral: Hotel security was average, thought 59%.
- Neutral: 50% said the concierge service was sufficient.
- Negative: Bad housekeeping, according to 82%.
- Negative: 71% complained about the room service.
- Negative: 58% said the booking process was inefficient.
Good internet service
- Positive: 71% said the recreation staff was great.
- Positive: 71% said the recreation staff was great.
- Positive: 75% said the recreation staff was great.
- Neutral: 68% said the reception staff was ok.
- Neutral: Only 63% thought the service was professional.
- Neutral: Hotel security was average, thought 50%.
- Neutral: 67% said the concierge service was sufficient.
- Negative: 52% said the wifi quality was bad.
- Negative: Bad housekeeping, according to 82%.
- Negative: 69% complained about the room service.
- Negative: 62% said the booking process was inefficient.
- Negative: 62% complained about the concierge service.
Breakfast is average
- Positive: 73% said the beds were comfortable.
- Neutral: 56% thought the kitchenette was ok.
- Negative: 57% said the breakfast was too expensive.
- Negative: 51% said rooms were dirty.
- Negative: 95% thought they were poorly maintained.
- Negative: Air conditioning was criticized by 89%.
- Negative: 81% found problems with the furniture.
- Negative: 65% had problems with the shower.
- Negative: For 70%, the rooms looked old.
- Negative: 79% said the bathroom was dirty.
- Negative: 54% criticized the small bathroom.
- Negative: 54% were unhappy with the view.
- Negative: 85% thought the tv was sub-standard.
Food is all right
- Positive: Yummy desserts, said 88%.
- Positive: 90% enjoyed the snacks that were offered.
- Positive: 70% said the options for restricted diets were great.
- Positive: 100% said the vegan options were great.
- Neutral: The price was ok for 64%.
- Negative: 69% did not like what was on the menu.
- Negative: For 69%, the dining experience was not enjoyable.
- Negative: 82% found the side dishes unedible.
- Negative: 88% said the vegetarian options were not great.
- Negative: Unclean dining area, according to 73%.
- Negative: 88% said the pork dishes didn't taste good.
- Negative: 69% were disappointed with the minibar.
- Negative: 67% were unsatisfied with the kitchenette.
- Negative: 63% were unsatisfied with the kitchenette.
Room is all right
- Neutral: Beds were acceptable for 63%.
- Negative: 75% complained about the bathroom.
- Negative: 61% said rooms were dirty.
- Negative: 96% thought they were poorly maintained.
- Negative: Air conditioning was criticized by 88%.
- Negative: 70% had problems with the shower.
- Negative: 86% found problems with the furniture.
- Negative: 84% said the bathroom was dirty.
- Negative: For 77%, the rooms looked old.
- Negative: 63% criticized the small bathroom.
- Negative: 92% thought the tv was sub-standard.
- Negative: 58% were unhappy with the view.
- Negative: 65% were disappointed with the minibar.
- Negative: 64% were unsatisfied with the kitchenette.
Could use a good cleaning
- Neutral: 61% thought the cleanliness of the hotel was average.
- Negative: 61% said rooms were dirty.
- Negative: 84% said the bathroom was dirty.
- Negative: Unclean dining area, according to 73%.
Wellness & sports facilities could be improved
- Negative: 74% didn't like the fitness area.
Pool should be renewed
