Membership benefits

As a Eurostar Frequent Traveller member, not only do you earn points to spend on exciting rewards, the more you travel the more service privileges you enjoy. Learn more about these exclusive benefits below:

Eurostar Frequent Traveller benefits

Whether you’re a Eurostar carte classique or Eurostar carte blanche holder, you can enjoy any of these benefits:

Additional benefits for Eurostar carte blanche holders

Dedicated Eurostar Frequent Traveller service centre

Your satisfaction is our priority and the dedicated team at our Eurostar Frequent Traveller service centre are there to answer all your questions about your membership or any other Eurostar travel query.

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Total online account management

Since we know the very best service is one you can access when it suits you, you can set up and manage your Eurostar Frequent Traveller account online to:

• View your statement
• Update your details
• Claim missing points
• Spend your points on Eurostar travel or partner rewards
• View, exchange, cancel your booking

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E-ticket collection with your membership card

When you make your booking simply choose to collect your tickets at the Eurostar terminal and you can use your membership card to pick up your tickets at our e-ticket machines.

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Commission-free currency and retail therapy

Enjoy the convenience of buying commission-free currency from our stations in London, Ashford or Paris. And if you need to do some last minute shopping before you board, you can enjoy exclusive discounts at selected stores in our stations.

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As well as all these benefits, there are even more extra special privileges for Eurostar carte blanche holders:

Access to our business lounges

Whatever your ticket type, you can relax or catch up with work in the tranquillity of our exclusive business lounges. Sit back and enjoy the complimentary bars, swot up on current affairs with a range of newspapers and magazines and check your emails with our free wireless Internet access. 

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Dedicated ticket desk & fast-track check-in

Glide through the formalities at our seamless Business Premier priority ticket desk and fast-track check-in, again, regardless of the ticket you have.

Your guest is our guest. As a Eurostar carte blanche holder you can take your guests through Business Premier check-in and into the Business Premier lounge. Simply show your membership card and you can take through one guest at a time from Monday to Friday (including bank holidays) and up to four guests on Saturdays and Sundays.

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Dedicated taxi service

Our pre-booking taxi service means you can count on a smooth onward journey to your final destination.

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Invitations to enjoy the finer things in life

Eurostar™ carte blanche can keep their eyes peeled for newsletters offering the chance to attend cultural events and plenty more.

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Access to Railteam lounges

Eurostar carte blanche holders are able to access any of the exclusive lounges within the Railteam network when the first leg of their journey is within the Railteam network. Benefits include free refreshments, newspapers and magazines, power outlets to connect your mobile equipment, internet access, reception areas with well-trained staff to answer your queries and areas to relax.

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