We know you need to make the most out of your time on our train. That’s why we’ve found even more ways of making your trip easier and more enjoyable, from hosts to welcome you at the station to an app to help you organise your trip.
With live travel information now available on the home screen of our app, you’ll be the first to know about any delays or disruption that will affect your trip. You can also opt in to get notifications about your journey.
We’ve made a few petits changes to our ticket machines so you can now buy and exchange your tickets in London, Paris and Kent.
Following the popularity of our cocktail bar in Paris, we’ve opened one in the London lounge. Make sure you stop by and sample ‘Lavender Dusk’, our new signature cocktail which we created with Raymond Blanc OBE.
When you travel in Business Premier, you get to use the dedicated Business Premier ticket gate. So, you can speed right through – even during our busiest times.
We’ve added a Business Premier booth in Lille Europe, to the left of the ticket gates. Head there when you arrive at the station and you’ll be able to jump the queue and go straight through.
As part of our station improvements, we’re going to make a few changes to the departures area in Brussels-Midi/Zuid. While we do the work, our ticket office will be relocated between platforms 12 and 13. You can exchange any tickets for same day travel via our colleagues at the ticket gates or beat the queue by downloading our app to buy, exchange and store your tickets.
If you’re passing through the London lounge, don’t forget to take a look at TASCHEN’s David Hockney SUMO book. The giant-sized book is made up of 498 pages and showcases more than 60 years of Hockney’s work. Want your own copy? You can buy one of 9,000 limited collector’s editions, signed by Hockney himself. Just email firstname.lastname@example.org and quote ISBN number: 978-3-8365-0787-5.