Flexible bookings for busy diaries
While video calls have made it possible to communicate with colleagues and clients in multiple locations, sometimes it is not enough. If you're looking to identify new business opportunities, maintain relationships, and negotiate – an in-person meeting might be required.
But organising business travel in today's climate is no easy feat. With Eurostar For Business, you can manage your bookings and corporate travel spend on our user friendly platform. You can also book your flexible ticket with a peace of mind as you can change your booking as many times as you want with no exchange fee up to 14 days before departure. You won’t have to pay a fee to change your travel plans. But you will have to pay any difference in fare, and you won’t get a refund if you switch to a cheaper ticket.
Your flexible travel classes
- Our most flexible travel class allows you to change your tickets free of charge at any point before your journey or claim a refund up to 60 days after your planned departure.
- With our boarding guarantee available, if you want to travel at a different time on the same day, we will find you a seat on a train that suits you, even if Business Premier is full.
- Use our taxi booking service to avoid waiting around upon arrival.
- Bring three bags (up to 85cm long) and one piece of hand luggage.
- Relax en route in an extra spacious seat.
- Unlimited ticket exchanges up to 14 days before departure.** Please note: there’s a fee of £40 per adult and £15 per child if you change your booking within 14 days of your trip.
- Relax en route in a spacious seat.
- Bring two bags (up to 85cm long) and one piece of hand luggage.
- Unlimited ticket exchanges up to 14 days before departure.* Please note: there’s a fee of £30 per adult and £15 per child if you change your booking within 14 days of your trip.
- Bring two bags (up to 85cm long) and one piece of hand luggage.
Frequently asked questions
Thinking of booking your trip with Eurostar For Business? Got a couple of need-to-know questions before you book your trip? Here we’ve answered a selection of the most frequently asked questions from our customers.
What does flexible booking mean?
Sometimes last-minute things come up and you can no longer travel. That’s why when you book a flexible ticket, you have the assurance that you can re-book as many times as you want. Just notify us about your change of travel plans at least 14 days before your trip – and there will be no exchange fees. Just note that you will have to pay a difference in fare, and you won’t get a refund if you switch to a cheaper ticket.
How many times can I cancel and rebook my trip with flexible booking?
As many times as you like – just let us know at least 14 days before your trip.
When will I receive a refund if I cancel my flexible tickets?
You can claim a refund up to 60 days after your planned departure.
Can I see the amendments made to my flexible booking on the Eurostar Business Platform?
You can manage and track your corporate travel bookings on our dedicated business platform, Eurostar For Business.
Where can I find more information on the Eurostar services during COVID-19?
You can find all the latest and essential COVID-19 travel information here.
Book your business trip, close that deal
Flexible tickets
*Customers can exchange tickets in Standard Class and Standard Premier as many times as they want up to 30 April 2021 without paying an exchange fee as long as tickets are exchanged 14 days or more before the departure date of the individual journey. Tickets are non-refundable. Where tickets are exchanged for a higher price ticket, customers will need to pay the difference. Where tickets are exchanged for a lower price ticket, the difference in price will not be refunded. Tickets in Standard Class and Standard Premier that are exchanged within 14 days of the individual journey will incur an exchange fee per person and per individual journey in Standard Class (£30 for an adult and £15 for a child) and in Standard Premier (£40 for an adult and £15 for a child). Applies to tickets booked from 1 July 2020.
Journey times
*2h16 is the fastest journey time from London St Pancras International to Paris Gare du Nord, and 1h53 is the fastest journey time between London St Pancras International to Brussels-Midi. Journey times on these routes average at 2h19 and 2h04 respectively. Correct as at 01/03/2020.
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