Sssh…eurostar introduces quiet coach facility

8 Jun 2012

Eurostar, the high-speed passenger service linking London and mainland Europe, is introducing a new quiet coach facility on-board all of its trains for travel from September 20121.

Passengers booking Business and Standard Premier tickets for travel from September 11th onwards can choose a seat at no extra cost in a dedicated quiet coach at the time of booking. This service is being introduced in direct response to customer requests for the option of a quieter environment in which to work or wind down during their journey.

The arrival of quiet coaches is the latest in a range of enhancements being introduced to Eurostar’s flagship business service this year. Throughout June, Eurostar is also offering business customers an itinerary of exclusive events in all of its business lounges. With afternoon tea, beer tasting and spa treatments all scheduled this month, the special, hand-picked collection will help business travellers escape work for a few moments or indulge in the local culture.  Events on offer in June include;

  • Cocktail evening (St Pancras International)
  • Massages and other spa treatments (St Pancras International)
  • Afternoon tea (St Pancras International)
  • Pastry chef workshop (St Pancras International)
  • DJ event to celebrate ‘La fête de la Musique’ (Paris Nord)
  • Wine tasting (Paris Nord)
  • Beer of the month (Brussels-Midi)

Reuben Arnold, Head of Commercial Development for Eurostar said: “The Eurostar onboard environment consistently wins plaudits from our business customers and we’re always looking for ways to make that experience even more rewarding.  Following a growing number of requests we are pleased to announce the arrival of quiet coaches for Business and Standard Premier travellers.

We have invested considerably in our service for business travellers over recent months with passengers benefiting from a raft of innovation.  Our goal is to deliver the highest quality and most relaxing travel experience from the moment customers arrive at the station right through to arrival at their destination.” 

In 2010 Eurostar announced a £700 million programme of investment in its fleet, including the complete overhaul and refurbishment of its existing trains and the purchase of 10 new trainsets.  This investment will ensure Eurostar can deliver the best possible service to its passengers as it expands its operations. The arrival of refurbished and new trains from 2013 and 2014 respectively will give passengers access to on-board wifi and ‘info-tainment’ services including travel and destination information and interactive entertainment.

For more information about Eurostar or to book Eurostar tickets visit www.eurostar.com or call 03448 224 777.

-ENDS-

Notes to editors:
Passengers booking Standard Premier or Business Premier tickets from 31st May for travel from September 11th onwards have the option to book a seat in a quiet coach, subject to availability.

About quiet coaches

  • Seats in quiet coaches will be available for bookings from 31 May 2012 for travel from 11 September 2012
  • This will be a free service available to Business Premier and Standard Premier customers when they select a seat in coach 8 or 11.
  • The quiet coaches will provide a peaceful environment where people can use their time on board as they wish, be it for work or relaxation.
  • The quiet coach service is strictly subject to availability.

About Eurostar:
1. Eurostar is the high-speed train service linking St Pancras International, Ebbsfleet International, Ashford International, Paris, Brussels, Lille, Calais, Disneyland Resort Paris, Avignon and the French Alps.

2. Eurostar was established in 1994 as a partnership between three railway companies: SNCF, SNCB and LCR (London and Continental Railways). On 1 September 2010, Eurostar became a single, unified corporate entity owned by three shareholders: SNCF, SNCB and LCR.

3. The current Eurostar train was first introduced into service in 1994 carrying 750 passengers and operating at speeds of up to 300kph. Since then, the fleet of 28 trains has carried more than 115 million passengers between London and the Continent. Following their refurbishment these trains will continue to form a core part of the Eurostar fleet.

4. Eurostar is a founder member of Railteam, a partnership between Europe’s leading high-speed train operators that is developing simpler ways to book and travel on the fast-expanding, European high-speed rail network.

5. Eurostar and Eurotunnel are entirely separate companies. Eurostar operates high-speed passenger trains, while Eurotunnel operates vehicle shuttle services and the Channel Tunnel itself. Eurostar is Eurotunnel’s biggest customer.

6. Eurostar’s exclusive business class, Business Premier, offers the highest level of freedom to work in dedicated, comfortable surroundings. With fully flexible fares, Business Premier customers can enjoy a 10 minute express check-in, business lounge access, plus complementary drinks and fine dining.

 

For more information please contact:
Eurostar Press Office
t: 00 44 (0) 20 7843 5500
e: press.office@eurostar.com