EUROSTAR AWARDS ONBOARD WIFI CONNECTIVITY AND INFOTAINMENT CONTRACT TO NOMAD DIGITAL LTD
27 Sep 2011
Eurostar, the high speed rail service between UK and mainland Europe, has awarded NOMAD Digital Ltd ('NOMAD'), the specialist provider of connectivity solutions to the rail industry, the contracts to supply onboard wifi connectivity and state-of-the-art infotainment for its existing fleet of high speed trains. This follows a rigorous, competitive procurement process in which NOMAD emerged as the clear winner.
Over the next three years, Eurostar is making a £700 million investment in its fleet. This includes the complete overhaul and refurbishment of the existing fleet as well as the purchase of 10 new e320 trainsets from Siemens. This programme of investment will ensure that Eurostar will be able to expand its operations and provide its passengers with the best possible travel experience and service in a competitive environment across its entire fleet.
When the Eurostar refurbished trains and the new e320 trains come into operation in 2015, customers will have access to high speed broadband internet on board. Passengers will also be able to view and/or download pre-loaded entertainment/infotainment to their own devices via a Secure Wireless LAN. The quality of the NOMAD technology is such that passengers will enjoy a high speed connection to the internet on board at all times throughout their journey, a seamless switchover at international borders and connectivity wherever the customer is seated.
In addition to providing connectivity solutions and infotainment the contracts will also cover the provision of spares and maintenance (for 5 years) as well as monitoring and multilingual service support to customers.
Nick Mercer, Commercial Director at Eurostar, said:
"We are very pleased to be working with NOMAD and are confident that their wifi and infotainment solutions will significantly enhance the onboard travel experience and deliver our customers a high quality broadband service. Access to a high speed internet and quality infotainment is increasingly important to passengers and will ensure that whether they are travelling for business or leisure, they get the most out of their journey. In a world of on-rail competition providing the optimal digital experience will be key to our success."
Alexander Eriksen, CEO at NOMAD said:
"We are delighted to have been selected for provision of the wifi and infotainment solution for the Eurostar fleet. This contract is very strategic to NOMAD representing its entry into both the high speed rail and French markets. We look forward to working with such a prestigious company as Eurostar and delivering a high quality broadband experience to its customers".
Note to editors:
1. Eurostar is the high-speed train service linking St Pancras International, Ebbsfleet International, Ashford International, Paris, Brussels, Lille, Calais, Disneyland Resort Paris, Avignon and the French Alps.
2. Eurostar was established in 1994 as a partnership between three railway companies: SNCF, SNCB and LCR (London and Continental Railways). On 1 September 2010, Eurostar became a single, unified corporate entity owned by three shareholders: SNCF, SNCB and LCR.
3. The current Eurostar train was first introduced into service in 1994 carrying 750 passengers and operating at speeds of up to 300kph. Since then, the fleet of 28 trains has carried more than 100 million passengers between London and the Continent. Following their refurbishment these trains will continue to form a core part of the Eurostar fleet. The new Eurostar e320 will carry more than 900 passengers at speeds of up to 320kph.
4. Eurostar is a founder member of Railteam, a partnership between Europe's leading high-speed train operators that is developing simpler ways to book and travel on the fast-expanding, European high-speed rail network.
5. The Eurostar Ashden Award for Sustainable Travel
Since 2001 the Ashden awards have been supporting sustainability projects across the globe and now they're working with Eurostar to promote sustainable travelAs part of the Tread Lightly programme to cut carbon and get people thinking differently about their journeys, Eurostar has launched the Ashden Award for Sustainable TravelWith a prize fund and a host of benefits, the Eurostar Ashden Award for Sustainable Travel will celebrate and support local sustainable travel projects in the UK, France and Belgium
6. Eurostar and Eurotunnel are entirely separate companies. Eurostar operates high-speed passenger trains, while Eurotunnel operates vehicle shuttle services and the Channel Tunnel itself. Eurostar is Eurotunnel's biggest customer.
7. To book tickets or for more travel information, please visit www.eurostar.com or call 03448 224 777.
For more information contact:
Eurostar Press Office
t:0044 (0)20 7843 5500
NOMAD - Ken Kyle
+44 754 520 4711