Eurostar saves valuable time for business travellers

2 Jul 2009

-- New travel centre means faster ticket purchase and exchange
-- Record 96% punctuality provides reliability for business
Eurostar, the international high-speed passenger service which links the UK with the continent, is helping business travellers tackle the demands of the current economic climate by saving them time and raising punctuality to even higher levels.
A new travel centre for Business Premier travellers and Carte Blanche holders has just opened immediately opposite check-in at St Pancras International, making it much more convenient for business travellers to purchase, collect and exchange tickets quickly. It is closer than the old centre and means they are just seconds from the dedicated, fast-track 10 minute check-in.
Eurostar has also operated a record 96% of trains on time since the Channel Tunnel was fully re-opened on 23 February 2009. This excellent time-keeping, continuing to outstrip the airlines, is complemented by much faster city centre to city centre journey times of London to Paris in 2h15, London to Brussels 1h51 and London to Lille 1h20.
Eurostar's Director of Sales and Marketing, Emma Harris, commented: "Since we moved to St Pancras International, it has become apparent that the location of our original Business Travel Centre was an issue for business travellers. We now have a much a better solution and the new facility is as close to check-in as it possibly can be.
"Eurostar's punctuality of 96% is absolutely key to our business travellers, because we know minutes saved are hugely valuable. Time is more and more precious, and we our excellent reliability also reduces stress for our business travellers," she added.
The new Business Travel Centre has four staffed desks and two self service ticket machines. It opens at 04h30 on weekdays, 05h15 on Saturdays and 06h30 on Sundays, and closes shortly after the last train has departed.
Notes to Editors
1 Eurostar operates up to 19 trains a day to Paris in 2h15 non-stop and 10 trains a day to Brussels in as little as 1h51. It also servces Ebbsfleet International and Ashford International in Kent, Lille, Calais, Disneyland Resort Paris, Avignon and the French Alps.
2. Leisure Select return fares start from just £119 from London, with excellent value, connecting fares from over 140 towns and cities across Britain to more than 100 destinations in France, Belgium, the Netherlands and Germany.
3. Eurostar is a founder member of Railteam, a partnership between Europe's leading high-speed train operators that is developing simpler ways to book and travel on the fast-expanding, European high-speed rail network.
4. Under its Tread Lightly environmental plan, Eurostar is aiming to reduce CO2 emissions by 35% per traveller journey by 2012, compared with 2007.
5. Eurostar is the world's first train operator to make all journeys carbon neutral, at no extra cost to travellers.
6. Research commissioned by Eurostar shows that based on actual passenger numbers and specific energy data, a Eurostar journey generates just one-tenth of the carbon dioxide emissions of an equivalent flight.
7. Eurostar and Friends of the Earth are working together in the UK on Eurostar's Tread Lightly initiative and Friends of the Earth's climate change campaign. To find out more about Friends of the Earth visit
8. Eurostar is an entirely separate company from Eurotunnel. Eurostar operates high-speed passenger trains, while Eurotunnel operates vehicle shuttle services and the Channel Tunnel itself. Eurostar is Eurotunnel's biggest customer.
9. To book tickets or for more travel information, please or call 08705 186 186.
For more information:Eurostar Press Office+44 (0)20 7843