Eurostar launches search for its first ever customers

11 Sep 2007

--The hunt for original pieces of Eurostar history begins
Eurostar, the high-speed passenger train operator between the UK and the continent, is asking its customers to help celebrate the biggest development in UK travel since its first journey from London Waterloo over a decade ago.
The search has begun for the lucky passengers and well wishers who travelled in the first day of service or who were at Waterloo International on 14th November 1994 - the day services began nearly 13 years ago.
Following a flood, the archives containing the official photography were destroyed, so Eurostar is now asking people to come forward with their own photographs and stories to help celebrate that momentous day.
Eurostar has created an online portal for people to upload their stories and photographs. For those chosen to be featured on the site, there will be the chance to win return tickets to Paris, Brussels or Lille from the new St Pancras International terminal.
The opening of St Pancras International on 14 November 2007 and the launch of services on High Speed 1, the new 186 mph line between London and the continent, represents a giant leap into the future for European travellers.
Simon Montague, Director of Communications, said:
"As well as looking forward to St Pancras, we also want to celebrate our first thirteen years at Waterloo and those first historic journeys between London and Paris in 1994.
"The day we began operations was hugely important to us and our travellers, so the loss of our photographic archive was very sad. However, we are confident that our original customers can help us build up a new record of that unique day and we look forward to seeing the photos and stories that we know are out there."
If you have pictures or a story from Eurostar's first day that you would like to share, visit Submit your entries before 14th October for your chance to win a pair of standard class return tickets to Paris, Brussels or Lille.
For further information please contact Tom Morton at Freud Communications 020 3003 6392 or email
Notes to Editors:
1. There are three pairs of standard return tickets to Paris, Brussels or Lille available to win. All winners will be contacted by the 14 December. Entries may also be submitted via post to Catherine Sharp, Eurostar House, Waterloo Station, London, SE1 8SE.
2. Eurostar is the high-speed train service linking London Waterloo (until 13 November), London St Pancras (from 14 November), Ebbsfleet (from 19 November), Ashford, Paris, Lille, Calais, Disneyland Resort Paris, Avignon and the French Alps
3. Independent research has shown that a Eurostar journey emits 10 times less carbon dioxide than flying.
4. Ebbsfleet International, just off junction 2 of the M25 near Dartford crossing and Bluewater shopping centre in north Kent, will open on 19 November. Journey times will be 10 minutes shorter than from St Pancras
5. Eurostar is a founder member of Railteam, a partnership between Europe's leading high-speed train operators that is developing simpler ways to book and travel on the fast-expanding European high-speed rail link
6. Eurostar and Eurotunnel are entirely separate companies. Eurostar operates high-speed trains, while Eurotunnel operates vehicle shuttle services and the Channel tunnel itself. Eurostar is Eurotunnel's biggest customer.
7. To book tickets for Eurostar, or to find out more information, go to, call 08705 186 186 or contact your travel agent.
Gareth Headon
Eurostar Corporate Communications
T. +44 (0) 20 7922 4425
F. +44 (0) 20 7922 4499
M. +44 (0) 7802 260 096