Eurostar criticises airline pricing dishonesty

23 Mar 2005

Eurostar, the high-speed passenger train service that links the UK with France and Belgium, today criticised the pricing dishonesty of some airlines who don't show consumers the total price upfront when making a booking.
The criticism follows a study from the Air Transport Users' Council which showed additional charges levied by carriers often varied wildly.
Paul Charles, Director of Communications, Eurostar, commented: "Why are some airlines hiding behind this dishonest pricing? Consumers want to know, when they are booking, that the price they see upfront is the price they will finally pay. Eurostar includes all taxes, fees and charges upfront as we have nothing to hide."
Paul Charles added: "All of our advertising includes the full price. We don't try to pull the wool over customers' eyes by only advertising a price before taxes and charges are added."
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