FLEXIBLE BOOKINGS
BOOK NOW. GO WHEN YOU FEEL READY
Giving you flexibility to change your travel plans*
You can now change your booking as many times as you want with no exchange fee up to 14 days before departure.
No doubt you’re dreaming of your next getaway. But perhaps you’re worried about making plans in these uncertain times. We hear you. That’s why we want to give you the peace of mind to change your mind. With our new flexible tickets, you can book today – but go when you feel ready.
You won’t have to pay a fee to change your travel plans. But you will have to pay any difference in fare, and you won’t get a refund if you switch to a cheaper ticket.
It’s only a short train ride to Paris or Brussels, where you can enjoy peaceful parks and outdoor terraces, while still dodging the crowds.
Which travel class to choose?
- Unlimited ticket exchanges up to 14 days before departure.* Please note: there’s a fee of €40 per adult and €20 per child if you change your booking within 14 days of your trip.
- Bring two bags (up to 85cm long) and one piece of hand luggage.
- Unlimited ticket exchanges up to 14 days before departure.** Please note: there’s a fee of €50 per adult and €20 per child if you change your booking within 14 days of your trip.
- Relax en route in a spacious seat.
- Bring two bags (up to 85cm long) and one piece of hand luggage.
- Our most flexible travel class allows you to change your tickets free of charge at any point before your journey or claim a refund up to 60 days after your planned departure.
- With our boarding guarantee available, if you want to travel at a different time on the same day, we will find you a seat on a train that suits you, even if Business Premier is full.
- Use our taxi booking service to avoid waiting around upon arrival.
- Bring three bags (up to 85cm long) and one piece of hand luggage.
- Relax en route in an extra spacious seat.
Terms and Conditions
Flexible tickets
*Customers can exchange tickets in Standard class and Standard Premier as many times as they want up to 31 December 2020 without paying an exchange fee as long as tickets are exchanged 14 days or more before the departure date of the individual journey. Tickets are non-refundable. Where tickets are exchanged for a higher price ticket, customers will need to pay the difference. Where tickets are exchanged for a lower price ticket, the difference in price will not be refunded. Tickets in Standard class and Standard Premier that are exchanged within 14 days of the individual journey will incur an exchange fee per person and per individual journey in Standard class (€40 for an adult and €20 for a child) and in Standard Premier (€50 for an adult and €20 for a child). Applies to tickets booked from 1 July 2020.
Journey times
*2h16 is the fastest journey time from London St Pancras International to Paris Gare du Nord, and 1h53 is the fastest journey time between London St Pancras International to Brussels-Midi. Journey times on these routes average at 2h19 and 2h04 respectively. Correct as at 01/03/2020.
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