ENJOY COMPLETE FREEDOM AND FLEXIBILITY
We know your plans can change at the drop of a hat, and that’s why Business Premier offers tickets that are flexible.
You can exchange or get a refund for your ticket before and after departure.
If you’re travelling between London and the Netherlands, you can get a refund, or exchange your ticket up until departure.
You can also exchange your ticket to travel on our indirect route from the Netherlands to London. You’ll need to take a Thalys train from the Netherlands to Brussels and change onto a Eurostar train there.
BUSINESS PREMIER TICKET GATE
The dedicated Business Premier ticket gates close 10 minutes before departure, so you can make the most of your time before heading to the station.
Simply scan your ticket barcode at the gate, then breeze straight through security and passport control and into the Business Premier lounge.
If you’re travelling from the Netherlands, please allow a little extra time. You’ll need to scan your ticket at the NS gates to gain access to the main station concourse.
BUSINESS PREMIER LOUNGES
Start your journey in style, relaxing with tasty treats, a wide selection of drinks and a range of magazines and newspapers in our exclusive Business Premier lounges.
With free wi-fi, it’s also the perfect place to catch up on any last minute emails or download the latest titles from our digital library. Just don’t forget there’s a train to catch...
TUCK INTO A THREE-COURSE MEAL
From hearty breakfasts and light bites to delicious lunches, afternoon teas and indulgent dinners, our Business Premier menus have been designed with Michelin-starred chef Raymond Blanc OBE.
What better way to get set for the day ahead or just unwind on the home straight?
HAVE A TAXI READY AND WAITING
Enjoy seamless door-to-door service and beat the queues when you arrive by booking a taxi in the Business Premier lounge or once you’re on board. Simply speak to a member of the team and they’ll arrange everything.
WHEN YOU ARRIVE
In London and Brussels look out for the driver at arrivals holding a sign with your name. In Paris, your driver will meet you at the end of the platform.
WHAT'S NEW IN BUSINESS PREMIER
We know you need to make the most out of your time on our train. That’s why we’ve found even more ways of making your trip easier and more enjoyable, from hosts to welcome you at the station to an app to help you organise your trip.
CATCH UP ON SOME READING
And if you've got your laptop or tablet with you, simply connect to the free wi-fi and take your pick of the lifestyle, fashion, travel, sports and news titles available in our digital library.