What's new in Business Premier
We know you need to make the most out of your time on our train. That’s why we’ve found even more ways of making your trip easier and more enjoyable, from hosts to welcome you at the station to an app to help you organise your trip.
ENJOY COMPLETE FREEDOM AND FLEXIBILITY
We know your plans can change at the drop of a hat, and that’s why Business Premier offers tickets that are fully flexible, with free exchanges and refunds before and after departure.
You’ll also find dedicated Business Premier ticket offices next to check-in, where you can book and exchange tickets.
Plus, with our boarding guarantee, if you're running early or late and want to travel on a different train that day, we guarantee to find you a seat on a train that suits you, even if Business Premier’s full.
HOW IT WORKS
At the station, head to the Eurostar ticket office (or in Brussels go straight to check-in) to change your booking to the train you need.
If Business Premier is full, we guarantee to find you a seat elsewhere on the train. In this case you'll receive a Boarding Guarantee pass with your new coach and seat number.
Use this pass for fast track check-in and entry to the Business Premier lounge. Once check-in has closed the team in the lounge will check to see if any seats in Business Premier have become available. Check out terms and conditions.
BUSINESS PREMIER TICKET GATE
The dedicated Business Premier ticket gates closes 10 minutes before departure, so you can make the most of your time before heading to the station.
Simply scan your ticket barcode at the gate, then breeze straight through security and passport control and into the Business Premier lounge.
Want to get your tickets? Find them in the Eurostar app, download them to your Wallet, print them at home or collect them at the station
BUSINESS PREMIER LOUNGES
With free wi-fi, it’s also the perfect place to catch up on any last minute emails or download the latest titles from our digital library. Just don’t forget there’s a train to catch...
Business Premier lounges are available to Business Premier travellers and Eurostar™ carte blanche holders. You'll find them in our London, Paris, Brussels and Ebbsfleet departure lounges. There’s also an exclusive quiet area in the Ashford departure lounge.
TUCK INTO A THREE-COURSE MEAL
From hearty breakfasts and light bites to delicious lunches, afternoon teas and indulgent dinners, our Business Premier menus have been designed with Michelin-starred chef Raymond Blanc OBE.
What better way to get set for the day ahead or just unwind on the home straight?
HAVE A TAXI READY AND WAITING
Enjoy seamless door-to-door service and beat the queues when you arrive by booking a taxi in the Business Premier lounge or once you’re on board. Simply speak to a member of the team and they’ll arrange everything.
WHEN YOU ARRIVE
In London and Brussels look out for the driver at arrivals holding a sign with your name. In Paris and your driver will meet you at the end of the platform.
PAYING FOR YOUR TAXI
You’ll need to pay the driver directly in cash or with a credit card.
In London prices start from £19. This includes the car park fee and 15 minutes’ waiting time.
Taxi charges in Paris are by the meter with an additional call out charge of €10 to €15 depending on the waiting time.
In Brussels, the price of the journey, including waiting fees at the station, is €25 for any destination within the 19 municipalities of the Brussels Capital Region. For any destination, charges are by the meter with a minimum of €25.
CATCH UP ON SOME READING
And if you've got your laptop or tablet with you, simply connect to the free wi-fi and take your pick of the lifestyle, fashion, travel, sports and news titles available in our digital library.