Important travel information
Important: Check COVID-19 travel requirements and complete documents before you go.
TRAVEL CLASSES
Whatever your needs, we've got them covered with our three travel classes.
Which travel class to choose?
BUSINESS PREMIER
DESIGNED FOR BUSINESS
- Free cancellations and unlimited exchanges up to 60 days after departure on all routes between the UK, France and Belgium.
- Free cancellations and unlimited exchanges up until departure on our direct route between the UK and the Netherlands, plus free exchanges on our indirect route (Thalys/Eurostar via Brussels) up until departure.
- Boarding guarantee on all of our routes, except trains between the UK and the Netherlands.
STANDARD PREMIER
SERVICE AND STYLE, ALL THE WAY
- Arrive at the station 45-60 minutes before departure.
- Spacious coaches and comfortable seats for a relaxed and refreshing journey.
- A light meal and drinks served at your seat.
- Complimentary magazines to flick through as you travel.
STANDARD
SMART AND EASY
- Arrive at the station 45-60 minutes before departure.
- Great-value travel from city centre to city centre.
- Pick up snacks, drinks and meals on board from Café Métropole, our bar buffet.
- 2 for 1 entry to top galleries and museums in your destination.
Find out more