With our new extra flexible tickets, you can start planning a well-earned break in summer or autumn safe in the knowledge that you can always change your plans.
And tickets are on sale up until early December, if you’re planning on packing the second half of your 2021 diary to make up for lost time.
HOW DO FLEXIBLE TICKETS WORK?
So, you’ve booked a trip but then you’re no longer able to go abroad. Don’t worry, our tickets are now more flexible than ever*. Because we know things can change quickly at the moment.
Here’s how they work:
Terms and Conditions
Flexible tickets
*Customers can exchange tickets in Standard and Standard Premier as many times as they want without paying an exchange fee as long as tickets are exchanged 7 days or more before the departure date of their outbound journey. Tickets are non-refundable. Where tickets are exchanged for a higher priced ticket, customers will need to pay the difference. Where tickets are exchanged for a lower price ticket, the difference in price will not be refunded. Tickets in Standard and Standard Premier that are exchanged within 7 days of the individual journey will incur an exchange fee per person and per individual journey in Standard (€40 for an adult and €20 for a child) and in Standard Premier (€50 for an adult and €20 for a child).
Journey times
*2h01 is the fastest journey time from Brussels-Midi Zuid and London St Pancras International. Correct as at 01/03/2020.
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