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AMSTERDAM CENTRAAL

Stationsplein, 1012 AB Amsterdam

Getting there

By metro, bus and tram: www.gvb.nl/

By car: visit https://www.google.nl/maps/ for directions

NS Ticket gates

You’ll need to pass through ticket gates to enter and exit the platform area at Amsterdam Centraal station. To go through the NS gates, just scan the barcode on your ticket.

If you’d like to go to another part of the station during your stay in Amsterdam, please take the IJpassage (open daily from 05:30 - 01:00) or the Amstelpassage (open daily from 11:00 - 20:00).

Eurostar Departures

Once you’ve scanned your ticket at the NS gates, head to platform 15b, where Eurostar trains depart from. You’ll be able to access the platform 90 minutes before departure. Once you arrive, our team will check your tickets – ticket checks close 30 minutes before departure. You’ll then go through security and passport control in the building at the end of the platform. You can then relax in the departure lounge, where you’ll find seating areas, plugs and vending machines, until it’s time to depart.

NS International Lounge

Carte Blanche travellers and Business Premier ticket holders can relax in the NS International Lounge on platform 1. 

What’s on offer at Amsterdam Centraal?

  • Cafés, shops and supermarkets
  • Cash machines
  • The NS International ticket office, open daily from 05:45-21:00
  • The NS International Lounge, open daily from 08:00-20:00 on weekdays and 10:00 – 18:00 on Saturday and Sunday
  • Baggage storage
  • Self-service ticket machines
  • Toilets with baby-changing facilities
  • Bike rental and storage

To find out about disabled access at our stations, call us on +44 (0) 1777 777 878.

Amsterdam Centraal and Rotterdam Centraal lost property

Please speak to a member of staff at the OV Service & Tickets Shop.

Or call NS Customer Service on +31 (0) 30-7515155.

Find out more about lost property at Netherlands stations here