Travel alerts

Subscribe to free travel alerts for this journey and we'll email or text you with any disruptions that may affect your plans.

Update your contact details

You can update your contact details from 24 hours after you make your original booking.

Why we ask for your details

In the unlikely event that there is a disruption that affects your train, we will send a text message to your mobile, send you an email to let you know. Please make sure you tell the other travellers in your group as well.

Quick tips

You'll find your booking reference (or "PNR") on your ticket. At times of disruption you can find up to date information on eurostar.com. The details you give here will only relate to your current booking. For any other bookings you have you will need to record your details separately.

Need to enter your details?

If you booked on eurostar.com you have probably already given us your details. If so there is no need to do so again.

Otherwise enter your details now