Eurostar Service Update
On this page you will find information pertaining to future planned engineering works, scheduled maintenance or events that could cause disruption to your journey.
We’re making a few changes to our ticket office
To make things even simpler, we’re building a new ticket office in London St Pancras International. Our brand new and beautifully designed space will be in the Departures area opposite check-in, so all things Eurostar will be in one place.
While we’re working, you can carry on using our current ticket office and Business Premier ticket office – we’ll keep them open until we’re ready to unveil the new ones.
Ashford International closed on 23rd March 2014 until 18:00
Engineering works will be carried out at Ashford International on Sunday 23rd March 2014 until 6pm.
Eurostars 9014 and 9040 (to Paris), 9074 (to Disneyland), 9019 and 9039 (from Paris) and 9099 (from Bourg St Maurice and Moutiers) will NOT stop at Ashford.
Eurostars 9055 (from Paris), 9057 (from Disneyland) 9152 (to Brussels) and 9153 (from Brussels) will stop at Ashford as normal.
Travelling from Brussels, Lille or Calais to the UK
The UK authorities are carrying out additional document checks on arrival in the UK from Brussels, Lille and Calais.
If you are travelling from any of these destinations, please allow an extra 30 minutes after your arrival time in your travel plans.
On three services - the 9133, 9149 and 9161 - an additional ticket check will take place at your seat during the journey.
Leaving Paris at 21:13 on a Sunday?
If you're taking the 21:13 train from Paris on a Sunday between January and April, your arrival time in Ebbsfleet and London might be a bit later than usual because of engineering works to upgrade the Channel Tunnel.
Only the trains below will be affected – all others will run as normal.
|Sun 12 Jan||21:13||22:35||22:55|
|Sun 19 Jan||21:13||22:46||23:10|
|Sun 26 Jan||21:13||22:35||22:55|
|Sun 02 Feb||21:13||22:41||22:59|
|Sun 09 Feb||21:13||22:35||22:55|
|Sun 02 Mar||21:13||22:41||22:59|
|Sun 09 Mar||21:10||22:35||22:55|
|Sun 16 Mar||21:10||22:46||23:10|
|Sun 23 Mar||21:10||22:35||22:55|
|Sun 30 Mar||21:10||22:41||22:59|
|Sun 27 Apr||21:13||22:41||22:59|
These maintenance projects are essential to keep our trains running reliably and on time in the future, so we’d like to thank you for your understanding.
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