Eurostar Service Update

If you have been affected by the cancellations on the 2nd March and would like to exchange your ticket or request a refund please click here


Our new ticket office

Light, bright and beautifully designed, our brand new ticket office has now been unveiled at St Pancras International.

Opposite check-in and along with a fresh new Business Premier ticket office, it brings all things Eurostar together in one place, making for simpler, smoother journeys from London.

Buy and collect your tickets from the ticket office, or use your payment card to collect them from the e-ticket machines nearby. Then just turn around and check in – easy.


Travelling to Disneyland ® Paris from Ebbsfleet International?

We’ve now stopped selling tickets from Ebbsfleet International on our direct service to Disneyland® Paris on:

  • Friday 27 March
  • Friday 3 April
  • Tuesday 7 April
  • Saturday 23 May
  • Sunday 24 May
  • Monday 25 May

This is to stop the departure lounge there getting too full on those days, but you can still travel from London or Ashford.

If you haven’t booked yet
There are still seats available. You’ll just need to buy tickets from London St Pancras International or Ashford International and board the train at one of those stations.

If you’ve already booked tickets from Ebbsfleet International
Don't worry, the train will still stop at Ebbsfleet as normal but it might be worth leaving a little extra time to check in, since it'll be busy.


Taking the last train back to the UK on a Sunday evening?

If you're catching the 21:10 Eurostar from Paris on a Sunday evening, the arrival times in Ebbsfleet and London will be slightly different on some Sundays between February and May 2015.

This is because of overnight engineering work to replace the rails in the Channel Tunnel. While this is going on, our trains will need to travel at reduced speed and avoid the areas where the work’s being done.

See if your train’s arrival time has changed >

We do hope your next trip won’t be affected too much by these changes, but feel free to get in touch if you have any questions.

On all other dates, this train is due to arrive at Ebbsfleet International and St Pancras International at the usual times.


Ashford International closed all day on 15th March 2015

Engineering works will be carried out at Ashford International on Sunday 15th March 2015.

Eurostars 9014 and 9040 (to Paris), 9074 (to Disneyland), 9019, 9039 and 9055 (from Paris), 9152 to Lille and Brussels, 9153 from Lille and Brussels, 9057 (from Disneyland) and 9099 (from Bourg St Maurice and Moutiers) will NOT stop at Ashford.


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