Checking in

Ticket collection: Either print your tickets at home or collect them at our terminal.

Checking In
checking in

if you’re collecting them, you’ll need to go to our in-station ticket offices.
Alternatively, use one of our quick and easy e-ticket machines.

How to print your tickets at home

How to use your mobile ticket


Benefit from the fact that there isn't a separate check-in for baggage at Eurostar (as long as you haven't got more than two bags or cases and one piece of hand luggage).
Further information about baggage allowances

When to check in

This depends mainly on what ticket you have. Unless you've been advised otherwise, please check in at least 30 minutes or up to 75 minutes* before your scheduled departure.

You'll see the full details below. Remember that if in doubt, arrive with time to spare. And have a croissant.

Applicable travellers Minimum time before departure
Eurostar™ carte blanche holders 10 minutes
Business Premier travellers 10 minutes
Eurostar™ carte classique holders 30 minutes
Standard Premier travellers 30 minutes<
Standard travellers 30 minutes
If you have any special travel needs or will need help getting to the train please approach a member of staff for assistance. See our special travel needs page for more information. Please allow an extra 30mn on top of your normal check-in time
All travellers for Avignon or ski services 1 hour

*Please note that check-in at Brussels Midi opens once the previous service has departed. Therefore, the advanced check-in time will vary.
Access to the business lounge for Eurostar carte blanche and Business Premier ticket holders is allowed up to 90min before departure.