WiFi Access

Ashford International Station wifi

Where are the Wi-Fi hotspots?

The wireless network covers the entire departure area including the Business Quiet Area.

How do I access the Internet?

Your wireless-enabled laptop should automatically detect the ‘WiFiZone - The Cloud™™’ network identifier (SSID). If it doesn’t though you’ll need to set your network identifier to The Cloud™™ manually and then follow your computer’s onscreen instructions.

How much does it cost?

The price is £3 for 30 minutes, £4.50 for 60 minutes. You can also find a range of other tariffs via The Cloud™ helpline or at The Cloud™.
For information regarding accounts with other service providers please visit The Cloud™.

How do I pay?

  • You can buy vouchers from Ebbsfleet International and Ashford International, or pay online using a debit or credit card
  • Vouchers are available at Ashford International from the ticket office before check-in and from the information desk after check-in
  • For credit/debit card purchases in the terminals, you’ll need to buy a minimum of £5 worth of online time.
  • By opening a The Cloud™ account, you can store your remaining credit for the next time you travel.

Free Wi-Fi access for Business Premier travellers and Eurostar™ carte blanche holders

Business Premier travellers and Eurostar™ carte blanche holders can make use of free Wi-Fi access. Please ask a member of staff at the welcome desk for more information.

More information
The service allows you to connect your own wireless-enabled laptop to the Internet and access email services. The service is operated by The Cloud™.