Travelling to Brussels up to 30th November
Due to a heightened state of security in Brussels, some local transport may not run and some events within the city may be cancelled. It is expected that the metro will start to operate from Wednesday 25th November and that some attractions will re-open. We recognise that our travellers may wish to change their plans within this period and so if travelling to Brussels any day up to and including Monday 30th November, whilst we will be running a full service, if you wish to exchange your tickets for another date and time you have 60 days to do this free of charge. Please contact us, or your original point of sale, when you have decided on any new dates for your journey.
Travelling to Paris/Disney
If you were due to travel to/from Paris/Disney between Saturday 14th November and Sunday 22nd November but did not travel, please contact us on +44 (0) 1233 617 575 to exchange your booking free of charge.
Travelling to Disneyland ® Paris from Ebbsfleet International?
We’ve now stopped selling tickets from Ebbsfleet International on our direct service to Disneyland® Paris on:
Monday 14 Dec 2015
Sunday 14 Feb 2016
This is to stop the departure lounge there getting too full on those days, but you can still travel from London or Ashford.
If you haven’t booked yet
There are still seats available. You’ll just need to buy tickets from London St Pancras International or Ashford International and board the train at one of those stations.
If you’ve already booked tickets from Ebbsfleet International
Don't worry, the train will still stop at Ebbsfleet as normal but it might be worth leaving a little extra time to check in, since it'll be busy.
Engineering work on 16, 17, 30 and 31 January 2016
On the weekends of 16-17 and 30-31 January 2016, we’ll be running a revised timetable between the UK and Paris, Brussels, Lille and Calais.
This is while engineers replace the points in the Channel Tunnel, meaning we can only run trains through one of the two tunnels we normally use.
Tickets are now available for all services these weekends.
Ashford International closed all day on 21st February 2016
Engineering works will be carried out at Ashford International on Sunday 21st February 2016.
Eurostars 9014 and 9032 (to Paris), 9074 (to Lille and Disneyland), 9023, 9045 and 9055 (from Paris), 9152 (to Lille and Brussels), 9153 (from Lille and Brussels), 9057 (from Disneyland) and 9099 (from Bourg St Maurice and Moutiers) will NOT stop at Ashford.
Subscribe to our free travel alerts
You can subscribe to free travel alerts for your Eurostar journey and we'll email or text you with any disruptions that may affect your plans.