Eurostar Service Update
On this page you will find information pertaining to future planned engineering works, scheduled maintenance or events that could cause disruption to your journey.
Our new ticket office
Light, bright and beautifully designed, our brand new ticket office has now been unveiled at St Pancras International.
Opposite check-in and along with a fresh new Business Premier ticket office, it brings all things Eurostar together in one place, making for simpler, smoother journeys from London.
Buy and collect your tickets from the ticket office, or use your payment card to collect them from the e-ticket machines nearby. Then just turn around and check in – easy.
Travelling to Disneyland® Paris on Thursday 23 October, Thursday 27 November, Monday 8 December or Sunday 15 February?
We’ve now stopped selling tickets from Ebbsfleet International direct to Disneyland® Paris for Thursday 23 October, Thursday 27 November, Monday 8 December and Sunday 15 February. This is to stop the departure lounge there getting too full, but you can still travel from London or Ashford.
If you haven’t booked yet
There are still seats available. You’ll just need to buy tickets from London St Pancras International or Ashford International and board the train at one of those stations.
If you’ve already booked tickets from Ebbsfleet International
Don't worry, the train will still stop at Ebbsfleet as normal but it might be worth leaving a little extra time to check in, since it'll be busy.
Ashford International closed all day on 15th March 2015
Engineering works will be carried out at Ashford International on Sunday 15th March 2015.
Eurostars 9014 and 9040 (to Paris), 9074 (to Disneyland), 9019, 9039 and 9055 (from Paris), 9152 to Lille and Brussels, 9153 from Lille and Brussels, 9057 (from Disneyland) and 9099 (from Bourg St Maurice and Moutiers) will NOT stop at Ashford.
Subscribe to our free travel alerts
You can subscribe to free travel alerts for your Eurostar journey and we'll email or text you with any disruptions that may affect your plans.