Before you board

Just a few simple steps to a stress free trip

The first thing to remember is to bring your tickets with you. You’ll need the real thing rather than your email confirmation so that it can be read by our ticket machines. Don’t forget you can collect them from your Eurostar departure station.

You'll also need your passport. We know it sounds a little obvious, but you'd be surprised how many people forget, and we can't let you on the train without it. Bear in mind that you may need a visa to travel to Switzerland, even if you've travelled there in the past without one.

We recommend you purchase your onward tickets into Switzerland in advance from the Switzerland Travel Centre who can advise you of the best type of ticket for your travel needs.

For people travelling to the Alps, we allow an extra item of luggage per passenger, so that'll cover a pair of skis or a snowboard. That's on top of the usual maximum of 2 medium-sized cases (85cm at their longest length), plus one item of hand luggage.

Know Before You Snow - Winter Sports Checklist

Planning a winter ski or snowboarding holiday? Don’t miss out on the fun – avoid injury and expensive medical costs by following our checklist.

Travel Insurance

No matter how experienced a skier or snowboarder - accidents can and do happen! Emergency treatment for common winter sports injuries, like broken bones or knee, wrist and shoulder injuries, can cost from £500* to £15,000* in European ski resorts.

*Figures include medical costs and any additional costs to return to the UK. Source: Mondial Assistance UK Ltd, International Emergency Medical Assistance data Jan 2009 to April 2012.

European Health Insurance Card (EHIC)

Travelling in Europe? It’s essential that you take a valid EHIC with you. If you have an accident or suddenly become ill you’ll receive the necessary state-provided medical healthcare for at reduced cost, or sometimes free. The EHIC is valid in the European Economic Area and Switzerland. But you still need to take out travel insurance as an EHIC won’t cover all your medical costs, private treatment or repatriation to the UK. Apply now at: www.ehic.org.uk.

Know your limits

Alcohol invalidates some insurance policies, and can affect you more quickly at high altitudes and affect your awareness of the cold, putting you in danger.

Be at your peak

Get fit so you can enjoy your holiday more; if you’re not physically prepared you’re more likely to be at risk of injury.

Check www.gov.uk/knowbeforeyougo before travelling

For the latest country travel advice, tips and winter sports information, visit the Foreign and Commonwealth Office's website at www.gov.uk/knowbeforeyougo, follow @FCOTravel or check the winter sports checklist.