Baggage

When you travel with Eurostar, you don’t usually need to check your luggage in. Each passenger can take up to 2 medium-sized items (85cm at their maximum length) with them on board, plus 1 small item of hand luggage. What’s more, provided none of your items are longer than 85cm at their longest length, there aren’t any weight restrictions. Of course, we do still need to make sure there is enough room for everybody’s bags, so if you bring more than the allowance mentioned above, you may need to pay an excess luggage charge of £25 per item.

Ski train luggage? Find out more about your luggage allowance on our ski trains.

Anything larger than 85cm at its maximum length will need to be transported by our registered baggage service (see below). You should also take a moment to look at our full list of prohibited items.

Registered baggage
Group luggage
Lost property
Esprit Europe

Registered baggage

If you’re travelling with any additional items, any bulky items such as trunks or bicycles, or any sporting and collectors’ weapons or knives, you’ll need to use our registered baggage service.

This service applies only between London – Paris, London – Brussels and London – Lille in both directions and applies to no other Eurostar destination or beyond those stations listed above.

Your baggage will be forwarded on the next available departure, space permitting. However, our guarantee is that your baggage will be available to collect at your Eurostar destination station within 24 hours after registration.

This service also allows you to send your baggage in advance of your journey and then it will be ready to collect when you arrive at your Eurostar destination. However, you may still register your baggage shortly before your departure but please note there is a 30 minute check-in requirement prior to departure.

Group luggage

If you are planning to travel to London, Paris or Brussels, Eurostar offers fast and efficient luggage check-in facilities at the three main international terminals.

Check in your luggage first when you arrive at the station and we will take care of the rest ensuring that the luggage is stored safely on your train and unloaded upon arrival at your destination.

You might also simply be travelling on business and have more than your recommended luggage allowance (2 items of luggage and 1 piece of hand luggage). Or you might be a film crew travelling with equipment, an orchestra with heavy bulky instruments, students, a small party travelling for a meeting with conference materials or a group of cyclists with bikes.

Simply relax and enjoy your journey with us in comfort and style while we take care of all your luggage, ensuring it arrives as quickly as you do.

We don’t simply make your journey easier on Eurostar. We do a lot more. If you are making a connection at our terminal at Brussels Midi/Zuid we can transfer luggage between trains.

Paris and Beyond
Making a connection in Paris? As well as being able to assist at our Paris Nord terminal, we can also arrange assistance in advance at all other Paris terminals as well Strasbourg, Aix en Provence TGV, Avignon TGV, Bordeaux, Marseille and Toulon. 

Feel free to call us on +44(0)8705 850 850  or email us at group.baggage@eurostar.com to find out more and get a quote and make a reservation.  

Lost property

All non-perishable items are kept at the lost property office at the terminal where the item was found, or at the arrival station for items left on the train. Collection and/or storage charges may be applied. A postal fee is payable to all lost property offices where appropriate.

All perishables are disposed off at the end of the working day.

When contacting a lost property office, the following information will be requested:

• date when the item was lost
• train number (coach & seat number if possible)
• description of the item
• your contact details and address

Lost Property at St Pancras/Ashford / Ebbsfleet
Tel: 08448 22 44 11 then press 1
Open Monday to Friday from 1000 to 1700 (GMT)
Email lost.property@eurostar.com.
All non-perishable items are kept for 28 days at the lost property office.

For Belgium please note that this is an SNCB office
Lost property at Brussels
Tel 0032 (0) 2 224 88 62
Fax 0032 (0) 2 224 57 68
24hrs/day

Any found item will be handed in to the lost property desk. A fee of 3.80 Euros will be charged when collecting. To claim once back in the UK please visit www.sncb.be and follow the Useful Tips and Lost Property link.

For France please note that these are SNCF offices:
Lost property at Paris Nord
Tel/Fax: 0033 (0) 155 315 643 (information line only, no answer phone)

There is no 'personal contact.' Passengers should write or fax their details, along with details of the item lost. You should receive an answer within 3 weeks.
Address :
Service Objets Trouvés
112 rue de Maubeuge
F-75010 Paris
Offices are open from 08 :00 until 13 :00 and 14 :00 until 20 :00 (ECT)

Lost property at Lille Europe
Tel/fax: 00 33 (0) 3 28 55 71 63
Open 7 days/week from 07:30 until 19:00 (ECT)


Lost property at Marne la Vallée
As soon as you realise your loss, and you are still in Marne La Vallée, please report to the station information desk.
After a couple of days, your item will be forwarded to Paris Gare de l'Est
Tel: 0033 (0) 1 40 18 88 73
Open Monday to Friday from 08:00 until 22:00 (ECT)


Lost property at Calais Frethun
Tel: 0033 (0) 3 21 46 81 65


Lost property at Avignon
Tel: 0033 (0) 4 90 27 81 69
Open 7 days/week, from 12:00 until 16:00 (ECT)


Lost property at Moutiers
Tel: 0033 (0) 4 79 04 04 75


Lost property Bourg St Maurice
Tel: 0033 (0) 4 79 04 04 56

Esprit Europe

Esprit Europe is Eurostar's own express parcel delivery service providing same day or next day by 0900 deliveries to Paris, Brussels and all UK destinations. Please contact Esprit Europe for further details and to make a booking.