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Management Team
Management Team
Guillaume Pepy, Chairman
Guillaume PEPY became Chairman of Eurostar in September 2002. Guillaume began his career as a magistrate in the highest French administrative court, the Conseil d'Etat. He joined SNCF in 1988 and became Strategy Director in 1993. From 1995 to 1997, he was Deputy Chief Executive Officer for Sofres. He then became a member of the SNCF Executive Committee in 1998. In 2003, Guillaume Pepy was nominated Chief Executive Officer of SNCF before being elected President of SNCF in 2008. Guillaume is also non-executive director of Keolis, part of the SNCF Group.
Richard Brown CBE, Chief Executive Officer
Richard Brown joined Eurostar in September 2002 and has worked in the UK rail industry for over 30 years. He worked for National Express Group from 1996 as Chief Executive, Trains and, latterly, as Group Commercial Director and Board member. Richard was also Chairman of the Association of Train Operating Companies (ATOC) in 2000 and 2001, during one of the most challenging periods for the UK rail industry. Richard was awarded a CBE for services to transport in June 2007. He is Chairman of the Railway Forum in the UK, and President Elect of the Chartered Institute of Logistics and Transport.
Nicolas Petrovic, Chief Operating Officer
Nicolas Petrovic joined Eurostar in August 2003. Previously, Nicolas worked for SNCF in the fields of both Marketing and Customer Services. He has served as Director for the Paris Saint-Lazare area and most recently as the Secretary General for Direction Grandes Lignes.
Susannah Bond, Legal Director
Susannah Bond joined Eurostar in 2002 as Legal Counsel. She became Legal Director in 2006. Before joining Eurostar, Susannah worked as a solicitor in private practice in London.
Jean-Pierre Gilbert, IT Director
Jean-Pierre Gilbert joined Eurostar in April 2005. He was previously Operations Director at SNCF’s IT Passenger Department. He has extensive experience in Europe and the US and worked on the initial design of the Eurostar and Thalys IT systems.
Nicholas Mercer, Commercial Director
Nick Mercer joined Eurostar in 2003 and has overall responsibility for all sales and marketing activities in all markets. Nick's primary responsibility is for all revenue generation activities across the business. Prior to joining Eurostar Nick has, at various times, held Sales and Marketing Director positions with Air Miles, First Direct and Open, the Sky TV interactive platform.
Simon Montague, Director of Corporate Communications
Simon joined Eurostar in 2006 and is responsible for managing external and internal communications, with the media, stakeholders and staff. He joined from communications consultancy Fishburn Hedges, and before that was Transport Correspondent for BBC News from 1997 to 2004. As a former journalist and civil engineer, Simon has been involved with transport and travel for more than 20 years.
Marc Noaro, Customer Service Director
Marc joined Eurostar in 1994 and had a number of roles before becoming Head of Customer Service in 2003. He then spent 2 years as HR Director and became Customer Service Director in 2006. His responsibilities include stations, on board services, security and customer relations.
Clare Normanton, Human Resources Director
Clare joined Eurostar in December 2006 and is responsible for all Human Resource activities including Employee Relations, Recruitment, Organisational Development and Occupational Health & Safety. Having worked in the Commercial, Training and HR functions of British Steel, Clare developed her career through LG Semicon, Sainsburys Distribution and most recently, GEFCO (part of the Peugeot Citroen Group) as Head of Human Resources.
Ian Nunn, Finance Director
Ian Nunn joined Eurostar in February 2000. Prior to joining the company he was a frequent traveller on the service in his capacities as Finance Director of Courtaulds Textiles subsidiaries based in Calais and Lyons and before that as UK Financial Controller of Elf Atochem. Ian qualified as a Chartered Accountant in 1984, working for Binder Hamlyn in London and PWC in France. He also worked at Eurotherm International between 1987 and 1992. Francophone and francophile, Ian has forged a career in finance which has had linking France and England as its defining theme.Company Information
Latest news
19/11/08 - It's a RAPP! Eurostar appoints new agency to its below-the-line account
13/11/08 - Eurostar integrates Sales & Marketing teams
12/11/08 - Eurostar celebrates huge increases in travellers from regions after first year at St Pancras International station
15/10/08 - Eurostar sees growth in traveller numbers and ticket sales in third quarter
02/10/08 - Industrial Action forces the cancellation of all Eurostar services between the UK and Brussels on Monday 6 October 2008
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