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Traveller Numbers & Traveller Care
Traveller Numbers
- Eurostar has, since 1994, established itself as the leading carrier to Brussels and Paris. In 2008, 9.2 million travellers used Eurostar services.
- Since November 1994, Eurostar has carried over 95 million travellers.
Customer Contact
- The Eurostar Contact Centre receives an average of 1.2 million calls a year.
- All after-travel feedback, whether complaints, compliments, comments or suggestions, are handled centrally by our Traveller Care Team. In the last year the team had around 70,000 contacts with customers by letter, phone and email.
Your questions
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Where you’re going, how we’ll get you there and how long it will take
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