Home > About Eurostar > Press releases > 2005 > 08/07/05

Eurostar Ticket Policy

Eurostar has announced the following policy for travellers holding tickets for travel Thursday 7th July 2005 - Sunday 10th July 2005.

Eurostar will refund or exchange all tickets for travel after 10am BST and before Midnight BST on Thursday 7th July 2005 should passengers who did not travel wish to get their money back or re-book.

From Friday 8th July 2005, any traveller wishing to exchange tickets, for travel anytime upto Midnight (London time) on Sunday 10th July 2005, can re-book for travel on the same route in the same class of travel upto a year from 7th July 2005. Tickets are subject to availability.

Travellers are advised to check-in as normal for all Eurostar services.

How can I rebook?

Travellers can re-book their tickets, subject to availability, through the relevant contact point by country of purchase below:

Uk - 08705 186186
France - please go to the Eurostar Ticket Desk at either Paris Gare du Nord or Lille Belgium - please contact your initial point of sale or call +32 (0)2 528 28 28
All other countries - please contact the agent or centre where you purchased your ticket. If you are currently in Europe please call +44 (0)1777 777877

Press release archives

Latest news

19/11/08 - It's a RAPP! Eurostar appoints new agency to its below-the-line account

13/11/08 - Eurostar integrates Sales & Marketing teams

12/11/08 - Eurostar celebrates huge increases in travellers from regions after first year at St Pancras International station

15/10/08 - Eurostar sees growth in traveller numbers and ticket sales in third quarter

02/10/08 - Industrial Action forces the cancellation of all Eurostar services between the UK and Brussels on Monday 6 October 2008

Press releases

Paris Guide: Key Attractions

Ah, l'amour! Pucker up and find out the best place to kiss in Paris?