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Check in

Check-in, sit down, relax

Tickets

To check in, all you have to do is insert your ticket into the machine (which will hold onto it exactly long enough for you to start to panic, just a little bit) and then walk through the gate with your baggage. Easy. If you need help, our staff are always around, and we’ll be glad to check you in ourselves.

Baggage

There isn’t a separate check-in for baggage at Eurostar (as long as you haven’t got more than two bags or cases and one piece of hand luggage). We can explain everything here...

When To Check In

This depends mainly on what ticket you have. Unless you’ve been advised otherwise, please check-in at least a 30 minutes or up to 90 minutes before your scheduled departure. Below are the full details, just bear in mind that if in doubt, arrive with time to spare. And have a croissant.

Minimum time before departure Applicable travellers
At least 10 minutes Holders of Business Premier tickets and Eurostar carte blanche
At least 20 minutes Eurostar Frequent Traveller members
At least 30 minutes Standard, Leisure Select and all other ticket types
At least 45 minutes If you have special travel needs (e.g. you’re a wheelchair user) or will need help getting to the train. Please approach a member of staff for assistance. See special travel needs for more information
At least 1 hour All travellers for Avignon or Ski services

Route Maps

Where you’re going, how we’ll get you there and how long it will take.

Timetables

Where can you go and how quickly.